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Customize Hold Music for Zoom Phones

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
to upload audio or music to be played to the caller on hold. Upload an MP3 or WAV file under 10MB is size and click "Add." Record by Computer - can be used to record a message from your own

Outlook - Copy Outlook Email Signature (Mac)

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
/Signatures   2. Copy all files in the Signatures folder and store them in a backup folder    Request Help

Set Voicemail Greeting

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
. Record a new greeting or Upload a file. NOTE: You will also want to change the Closed Hours voicemail greeting if you don't have Business Hours Set to 24 hours a day.    Request Help

D2L Brightspace: Save discussions Threads and replies

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Discussions Topic you wish to save. Copy and paste threads and replies into a Microsoft Word or other text document you wish to save. Save the text file to your choice of locations or folders on your device or OneDrive.     Request Help

Remote Connection to a Common Desktop using WorkMSU - Macs

  1. Knowledge Base
  2. Network and Communication
Question How can I access ISRS when off campus? How can I access MavDISK when I'm at home? How can I use FileMaker Pro when I'm not on campus? What is WorkMSU? How do I connect to WorkMSU using a

D2L Brightspace: Add MediaSpace videos

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Zoom automatically transfer to Kaltura MediaSpace for long-term storage. We recommend adding your MediaSpace class recordings or other MediaSpace videos to your D2L Brightspace course in the

Connecting to eduroam with Windows 10/11

  1. Knowledge Base
  2. Network and Communication
  3. eduroam
preferred secure Wi-Fi network for all students, faculty and staff of MSU to use with their personally owned devices. Enroll your device to enjoy Wi-Fi access throughout this campus as well as other eduroam

Installing Mathematica on Windows for a Personal Computer

  1. Knowledge Base
  2. Software and Application Support
Mathematica installer for Windows. Go to your Downloads folder or where ever your browser or you download the file to. Double-click on Mathematica_13.1.0_BNDL_WIN_EXP. Note:  The file name

Remote Connection to a Common Desktop using WorkMSU - Windows

  1. Knowledge Base
  2. Network and Communication
file to the off-campus device on which you are working.   Click on the WorkMSU.rdp file you have downloaded to start Remote Desktop     The first time you run this file, you

Installing Mathematica on macOS for a Personal Computer

  1. Knowledge Base
  2. Software and Application Support
Mathematica installer for Mac. Go to Downloads or where ever your browser or you download the file to. Double-click on Mathematica_13.1.0_BNDL_WIN_EXP.dmg Note:  The file name may be

Outlook - Setup Out of Office Replies

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
 File, then select the image below that matches your version of Outlook If you see the Automatic Replies button, follow the steps to set up an automatic reply If you don't see

D2L Brightspace: Login to Office 365 Widget to Access MavMAIL, Outlook, Calendar and OneDrive

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
, Outlook calendar, and OneDrive files. To log in to the Office 365 widget in D2L Brightspace: 1. Navigate to D2L Brightspace 2. Login with your StarID credentials 3. On a laptop or desktop

Zoom Phone Assistant Frozen

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
completely, including any configuration files, run CleanZoom on your device. Download and run CleanZoom Note: Use of the clean uninstaller will completely remove the Zoom desktop client

How to Connect to MavLABS

  1. Knowledge Base
  2. Software and Application Support
  3. MavAPPS/MavLABS
Click on Connect on the specific computer that you want to access. For example: acc-fh139-12  Click on Download and open the downloaded file. The following dialogue box will pop up

Phone Call Recording

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
 flash drive, and then play back those recorded audio files. To Record:  To record calls on the Yealink desk phone to a USB flash drive: Insert USB flash drive on back of the Yealink desk