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your mobile device and approve the Multi-Factor Authentication request. Your computer will wait for you to approve the authentication before moving forward.The Multi-Factor Authentication will look

How to reset your Zoom phone voicemail pin ... call into your voicemail box from a different phone, you must first select "Allow callers to check voicemail" in your phone settings which can be found if you scroll up to the call handling section under settings.   Request Help

seconds and turn the computer back on   It will most likely give you the message above, but hopefully this time it won't freeze.  If it freezes again, you will need to contact the IT Solutions Center for further assistance     Request Help

This article goes over how one may convert a document to a different type. ... finalize the details for your request. You are asked to provide the requested documents to Accessible Technologies.FAQ's How long does the document conversion process take? It takes

Reference this article to learn how to transfer calls. ...  Transfer to complete the transfer. Here is a quick video on how to transfer a call using the desk phone.  Request Help

Trafton Copy Shop Wiecking Center Auditorium Wiecking Center Copy Shop Wigley Administration 1st Floor next to

capture. You will need to be connected to MSU's network to gain access. See Remote Work above.  https://ecm.mnsu.edu - web address for imagenow.

Speed dials and busy lamp fields are available to use on desk phones, you can configure speed dials or busy lamp fields within the Zoom Settings. ... screen and doesn't affect the caller ID.  Note: Entering a custom alias will replace the default alias. Click Save. Note: Associated phones will automatically reboot to apply the changes. Phones may reboot multiple times. Request Help

computer to restart, your computer will show you a notification in the bottom right-hand corner.  In the notification window  choose Restart Now or Postpone Restart, then click on Ok

should be checked. Click on OK to confirm settings. If these settings are not filled our correct the software will not connect. If these steps do not work, please create a ticket with us   Request Help

accessibility ... as audio description (AD). Guidelines and information to submit your DVS request: Contact the IT Solutions Center through one of the following: Self-Help: Explore online articles

you wish to print color the additional step required is to click on the uploaded file and under "Print options" change from "Black & White" to "Color" The cost to print will reflect changes as well

MFA phone call verification places phone calls to you. If those numbers become blocked, the call will not arrive. Unblock those numbers, or request that IT Solutions unblock it if it is a Zoom phone. ... Problem: I'm attempting to use MFA's call back feature. The call never arrives. Possible Answer: Our MFA provider, Microsoft, makes calls from the following numbers.  Make sure these numbers are

zoom-app ... Mankato is currently in the process of transitioning all employees from the Cisco phone system to the Zoom phone service. This article applies only to those who have been moved to the Zoom phone