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Respondus: LockDown Browser and Respondus Monitor Guide (Students)
Browser)
To begin a quiz using Respondus LockDown Browser:
Close all programs, unless one is used to connect you to the Internet.
Log into D2L Brightspace with a regular browser, select the
Make an Appointment with ResTech Services
Question
How can I make an appointment with ResTech Services?
Overview
Students living in on-campus (this includes stadium housing) can make an appointment online at https://outlook.office365.com/owa/calendar/ResTechServices@MinnState.edu/bookings/
Wrap-Up Time
If you need more time to wrap up a queue call, toggle out of the queue until you are finished and then toggled back in. ... Question
If I am toggled into a queue to receive calls, and I need more wrap-up time after I get done with a call, how do I get more time?
Overview
If you need more time to wrap up a queue
Receive Call Queue Calls
Being part of a call queue allows you to opt-in or opt-out of receiving queue calls. ... opt-in ... Overview
If you are part of a call queue and you want to receive calls for that queue, please opt-in to receive calls by following the directions below.
Resolution
Open the Zoom App
D2L Brightspace: Shuffle Quiz Question Order
Question
How do I shuffle the order of quiz questions for each student?
Overview
To shuffle the question order in a D2L Brightspace quiz:
Edit the Quiz.
Click the arrow next to the
FlexSync Classroom: Manage Participants
controls, then tap the ellipsis icon
Tap Manage Participants
Tap Mute All to mute all participants
Tap the arrow in the row of a participant to show options for that specific participant
To close the Participants menu, tap the X icon
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Outlook - Import Addresses from the Junk Email Filter Lists (Windows)
Question
How do I import addresses from the junk email filter list?
Overview
Import e-mail addresses into your Junk E-mail Filter Lists (PC)
Open an email
Click the Message tab
In
Forward\Share Voicemail Zoom Phone
, follow these steps:
Click on the voicemail tab in the zoom app
Click the 3 dots next to the voicemail you want to share
Enter the recipient's name and select Share
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Transfer Active Call Directly to a Voicemail Box
Question
How can I transfer or forward a call directly to someone's voicemail box?
Overview
Zoom Phone App:
When on an active call, select the Transfer button
Type in the extension
D2L Brightspace: About Sharing Course Materials
Question
How do I share my D2L Brightspace course with another faculty or Teacher's Assistant(TA)?
Overview
There are two recommended options to share materials in D2L Brightspace:
Export/Import a course package
Shared development course
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D2L Brightspace: Class Progress Customizable Student Progress Dashboard
Class Progress - Understanding and Customizing Class Progress in D2L Brightspace.docx ... Question
How do I customize Class Progress?
Overview
Learn about Class Progress, a customizable student progress dashboard in D2L Brightspace in this helpful guide:
Guide to Class Progress: Customizable Student Progress Dashboard in D2L Brightspace
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Remote Connection to a Common Desktop using WorkMSU - Macs
Mac?
Note: Multi-Factor Authentication is Required to Connect to WorkMSU
When loggin in, WorkMSU requires Microsoft 365 multi-factor authentication using the Microsoft Authenticator app on your
MavAPPS for Windows
applications in MavAPPS.
Option 2:
Click on Detect Citrix Workspace app.
If it goes to a login screen, go up to Option 1 as it means you already have the
Request MavDISK Course Folder Creation
classes:
GIS100_01
GIS100_02…”
The course will be put in the term folder on MavDISK: \\mavdisk\msu\course folders\Fall23\GIS100_01
The access for the folder is handled automatically from enrollment data.
Outlook - Export Contacts (Windows)
Question
How do I export contacts from Outlook in (Windows)
Overview
You can find information about this at Microsoft Office support: https://support.office.com/en-us/article/Export-contacts-from-Outlook-10f09abd-643c-4495-bb80-543714eca73f#ID0EAABAAA=2016,_2013
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