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Zoom Phone - Call Queue Notifications

, mobile app, and desk phones. This setting also syncs with the identical desktop client and mobile app setting. Sign in to the Zoom web portal. In the navigation menu, click Phone System

D2L Brightspace: Export grades to spreadsheet

 Assessment menu. Click Grades from the menu Select the Enter Grades tab. Click the Export button. Select All Users in the ‘Export All Grade Items for’ menu. Click Apply. Check the box next to

Zoom App Not Updating

Question My Zoom app is on an old version, how do I update it? My zoom app says it is up-to-date but it is not, how can I fix this?  Overview This article is intended for State Assets only

D2L Brightspace: Error uploading to Assignments or Content

Overview When I am trying to upload into Content or an Assignments folder I am getting an error that says, "Oops there was a problem." What can I do to upload my file? Resolution The most

Outlook - Export OST or Archive on Mac

. Please do not interrupt the process. The file it creates may be larger than 1GB in size. Our test case created a 2.68GB file and it took roughly ten minutes to complete. Your results may vary.   Request Help

Disabling SMS (Text Messages) on Zoom Phone

number. *Please note that Minnesota State University Mankato is currently in the process of transitioning all employees from the Cisco phone system to the Zoom phone service. This article applies

Verify that I am connected to the Always on VPN

Question How do I know if I am connected to the Always on VPN? Overview There are a few ways to view this, but this is probably the easiest method: In the notification area down near

D2L Brightspace: Adding Feedback to Quizzes when Grading

Question How do I add in individual feedback to students on quiz questions? When grading Quizzes, can I add feedback for a specific student? Overview You can provide overall feedback

Outlook - Import Outlook OST or Archive on Mac

Mac Archive.olm file then click Import Once your mail items have been imported, they will be available at the bottom of the left-hand column in Microsoft Outlook under the On My Computer section

Set Voicemail Greeting

.    Sign in to the Zoom Web Portal. In the navigation menu, click Phone then Settings. Under Call Handling, click Audio Library. Click Add Audio. Record a new

Change Default Ringtone on Zoom Phone

This article is intended for faculty and staff to change the default ringtone on your University Zoom Phone App ... devices: Zoom Desktop or Laptop App To change the default ringtone on your Zoom Phone through the Zoom app, follow the steps below: Click on your profile on the upper right-hand side in the

Change Your Name On Zoom

Question How can I change my name on Zoom?  Overview You can rename yourself on the Zoom clients and your account profile in Zoom to keep your name up to date across the platform. Change

University Communication Tools

departments have their own login info, contact if our dept. needs an account.  D2L Announcements  Either just faculty or all users (faculty, students, and staff

FlexSync Classroom: Use Share Screen to Improve Laptop Image Quality for Zoom Participants

Question How do I fix the fuzzy illegible screen sharing that my zoom participants are seeing?  Overview Requirements: Zoom client must installed on your device. If it isn’t already

Remote Assistance Teamviewer

member. Every TeamViewer session is encoded with a 1024bit RSA Private/public Key Exchange and 256 Bit AES system. Detailed information about the security of TeamViewer.   Request Help