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Outlook - Missing Email Messages

Question I can't see all my email messages - I see older ones but not newer email messages. Overview Verify Outlook connectivity Check all folders to see if message went into the wrong

Outlook - Copy Signature File and Quick Parts (Windows)

the Start Menu and use the Search (the icon that looks like a magnifying glass) Type in: c:\users\yourStarID\appdata\roaming\Microsoft\Signatures Copy all of the files in this Signatures folder

D2L Brightspace: Add a Password to a Quiz

, Dates and Conditions menu to expand it. In the empty text box right below the Password heading, enter your preferred password. In the example D2LHelp is entered as the password. Save and Close the

MavPRINT Touchless Printing

.  Students who use MavPRINT can quickly release a document or file to be printed on a MavPRINT printer using a smartphone and the QR code on the MavPRINT printer. No need to sign in using the MavPRINT

D2L Brightspace: Add Personal Pronouns

Question How do I display my personal pronouns in D2L Brightspace? Overview Add your pronouns to D2L Brightspace: Click your Profile Image or Name in the upper right corner.  Click

ResLife Connectivity Issues

Question My wifi is not working in the dorms, who can I call?  Overview All issues with networking in the resident halls including Stadium Heights, Crawford, McElroy, Preska and Julia Sears

D2L Brightspace: Save discussions Threads and replies

Question How do I save discussion threads and replies? Overview NOTE: There is not currently a bulk export or download feature for threads and replies in D2L Brightspace Discussions. To

Zoom: Configure Personal Meeting Room For FlexSync Classrooms

Question Dow do I configure my meeting room for FlexSync classrooms? Overview Start by going to Select Sign in Enter your StarID and Password

FlexSync Classroom: Use Share Screen to Improve Laptop Image Quality for Zoom Participants

Question How do I fix the fuzzy illegible screen sharing that my zoom participants are seeing?  Overview Requirements: Zoom client must be installed on your device. If it isn’t already

D2L Brightspace: Question Library

Question What is the Question Library? What can I use the Question Library for? How do I organize the Question Library? This tutorial video demonstrates the steps in this article

Respondus: Allow Live Proctoring with LockDown Browser

: Navigate to Quizzes in your course. Click the LockDown Browser tab You will see a LockDown Browser start page, click Continue to LockDown Browser. Note: Sometimes it takes several

Remote Assistance Teamviewer

member. Every TeamViewer session is encoded with a 1024bit RSA Private/public Key Exchange and 256 Bit AES system. Detailed information about the security of TeamViewer.   Request Help

D2L Brightspace: Export/Import a course package

Question How do I share my D2L Brightspace course with another faculty or Teacher's Assistant(TA)?   Overview Instructor and Teacher's Assistant roles can export a .zip course package file

Accessing ISRS on University Owned Machine

Question How do I access ISRS on my MNSU computer?  Overview These instructions presume you are accessing ISRS on a machine from which you have previously used to access ISRS on campus

Customize Hold Music for Zoom Phones

and/or a license to use music you upload. Instructions 1. Sign into the Minnesota State Zoom web portal ( using your employee StarID credentials.  2. On the left