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Shared Mailboxes and Distribution Lists

help you choose which is the right option for you.   Shared Mailbox A Shared Mailbox is a separate mailbox that users can be given access to. This mailbox has its own Inbox, Drafts, Sent

Malware Removal - Personal Devices

your device, please Contact IT Solutions.  To download Malwarebytes for your personal device, follow the steps below. Installation and Usage Download the Malwarebytes free download from http

FlexSync Classroom: Use Share Screen to Improve Laptop Image Quality for Zoom Participants

Question How do I fix the fuzzy illegible screen sharing that my zoom participants are seeing?  Overview Requirements: Zoom client must installed on your device. If it isn’t already

Remote Assistance Teamviewer

member. Every TeamViewer session is encoded with a 1024bit RSA Private/public Key Exchange and 256 Bit AES system. Detailed information about the security of TeamViewer.   Request Help

D2L Brightspace: Export/Import a course package

Question How do I share my D2L Brightspace course with another faculty or Teacher's Assistant(TA)?   Overview Instructor and Teacher's Assistant roles can export a .zip course package file

Zoom: Configure Personal Meeting Room For FlexSync Classrooms

Question Questions related to article here Overview Start by going to Select Sign in Enter your StarID and Password, and then select Sign on

Accessing ISRS on University Owned Machine

Question How do I access ISRS on my MNSU computer?  Overview These instructions presume you are accessing ISRS on a machine from which you have previously used to access ISRS on campus

Respondus: Allow Live Proctoring with LockDown Browser

: Navigate to Quizzes in your course. Click the LockDown Browser tab You will see a LockDown Browser start page, click Continue to LockDown Browser. Note: Sometimes it takes several

Customize Hold Music for Zoom Phones

and/or a license to use music you upload. Instructions 1. Sign into the Minnesota State Zoom web portal ( using your employee StarID credentials.  2. On the left

D2L Brightspace: Question Library

Question What is the Question Library? What can I use the Question Library for? How do I organize the Question Library? This tutorial video demonstrates the steps in this article

D2L Brightspace: MavPASS Leader or SCoT Observer Course Access

Question My course is participating in the MavPASS program, how do I get the MavPASS Leader access to my course materials and classlist? I am completing an observation with the Students

D2L Brightspace: Unable to Upload Documents

Question Why can't I upload documents to D2L Assignments? Overview There is a known issue with D2L Brightspace. If a document has a special character, like / or \ in the title, the user will

ISRS gives a side by side configuration error

I am getting the following error when I try running ISRS, The application has failed to start because its side-by-side configuration is incorrect. please see the application event log or use the command-line sxstrace.exe tool for more detail.. What can I do to fix this? ... Overview This article goes over how to fix the ISRS Side by Side error, which usually occurs when Visual Studio C++ 2005 x86 is not installed Resolution This happens when a computer

Zoom Phone Voicemail Greeting Setup

Question How do I setup my voicemail greeting?   Overview With Zoom Phone, you can customize your voicemail greeting.  Zoom App: Sign in to the Zoom web portal. In the navigation

Docking Station Display Issues

. Click the Start Button located in the bottom left hand corner of the screen. Right click Computer and select Manage. In the Computer Management window, click Device Manager. Expand Display Adaptors