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Eduroam Frequently Asked Questions (FAQ)

the international research and education community. For more information regarding this service, go to eduroam’s website. eduroam is the preferred Wi-Fi network for personally-owned and system-owned

StarID Password Reset

:// Select Reset Password Select one of the options on the next page (Tech ID, Email Address...) Enter the requested information that may vary depending upon which option

Guest Wi-Fi Access

Question How can I access the wireless (Wi-Fi) network if I am visiting the campus? How do I access the Internet as a guest? Overview There are two options available for guest Wi-Fi service

Check Voicemail on Zoom Phone

Question How do I check my voicemail on Zoom Phone? How do I reset my voicemail pin?  Overview These document is intended for users to check their OWN voicemail or for users to check the

How do I obtain a TechID, StarID, MavMAIL/email, and MavCARD for employees not hired by Minnesota State University, Mankato Human Resources (HR)?

MSU, Email, TechID, StarID, and MavCARD identity card. This process is required to get those initial resources. ... get those initial resources. Since you are not an MSU-Mankato HR hired employee, we refer to you as a member of a cohort, or an affiliate member. You will need to have an MSU-Mankato employee sponsor

Adding and Managing Contacts

Question How can I add an external contact or manage my contacts?  Overview How to view the Contact Directory on Zoom App: Sign in to the Zoom desktop client.  Click the

D2L Brightspace: Data Requests

Question How do I get D2L Brightspace data? Overview Description of Service Category  IT Solutions provides raw data from D2L Brightspace Data Hub. Requests may include faculty access to

Hardware Standards and Replacement Cycles for State-Owned Computers

software security standards. This is in alignment with the Minnesota State Board Policy Security Patch Management.   Operating systems such as Windows and macOS specifically require

Using Your Yealink Desk Phone for Zoom Meeting Audio (Companion Mode)

setting up a Zoom Meeting button on your Yealink desk phone. This is referred to as Companion Mode. When companion mode is set up, your Yealink phone works in conjunction with your computer to be

Connecting to eduroam with iPhones

Question How do I connect to eduroam from my iPhone? For more information please visit our Eduroam Page. Overview eduroam is the preferred secure Wi-Fi network for all students, faculty and

SMS (Text Messaging) FAQs on Zoom Phone

Frequently Asked Questions for Zoom Phone SMS Texting This is intended for Staff and Faculty Accounts Only. This is not for Student Zoom Accounts. *Please note that Minnesota State University

Making and Receiving Calls on Zoom Phone

Canada requires enabling to allow international calls, Then it requires 011 + country code and telephone number.    Sign in to the Zoom desktop client Click Phone Call a number

Issuing a Cell Phone and Other Mobile Computing Devices

Question How do I get a company issued cell phone?  Overview Before issuing a cellphone, review the University's cell phone policy and the instructions below. Then fill out the review form

Hardware Standards and Recommendations for Students

laptop or desktop computer to be enrolled in programs and courses. However, many students choose to bring them. Should you choose to do so, we would like to provide recommendations for hardware for

Manage Call Handling and Voicemail Settings for Zoom Phone

Question How do I customize how incoming calls to my university phone number (Zoom Phones) will be handled, customize my voicemail greetings and settings, set my voicemail PIN Code and block