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FlexSync Classroom: Join Meeting Without Audio

  1. Knowledge Base
  2. Teaching and Learning
  3. FlexSync
Question How do I join a zoom meeting without audio in a FlexSync Classroom?  Overview A frequent issue people encounter while teaching from a FlexSync Classroom is that they want to be able

D2L Brightspace: Exporting Course Components

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
semester or development course, please use copy components instead. Export your course materials to save outside of D2L Brightspace.   Part 1: Export From the course homepage, Click Course

Department Email Groups

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
.   Changes coming to groups in summer 2023  Human Resources and IT Solutions are working together to prepare for the implementation of NextGen and Workday. As a part of this, over the summer you may

D2L Brightspace: Create an Analytic Rubric

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How do I create an Analytic rubric?   Overview Click the Assessments menu in the navbar. Click Rubrics. Click New Rubric. Enter a Name for your rubric. The default Type

Set Up Speed Dials or Busy Lamp Fields (BLF) on Zoom Phone

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
available in the Zoom App Softphone. To set up a "Starred Contact" on the soft phone App, please see Starred Contacts  Speed Dials Speed Dial is a feature that allows you to assign long phone

Change Multi-Factor Authentication to Microsoft Authenticator App

  1. Knowledge Base
  2. Accounts and Access
the App Store or Google Play that allows you to authenticate Microsoft 365 sign-ins. You can easily add the Microsoft Authenticator app as an authentication option on your account.   Add

What is ManageEngine?

  1. Knowledge Base
  2. Software and Application Support
computer to restart, your computer will show you a notification in the bottom right-hand corner.  In the notification window  choose Restart Now or Postpone Restart, then click on Ok

Connecting to eduroam with macOS

  1. Knowledge Base
  2. Network and Communication
  3. eduroam
Question How do I connect to eduroam from a Mac? For more information please visit our Eduroam Page. Overview eduroam is the preferred secure Wi-Fi network for all students, faculty and

Connecting to eduroam with Android

  1. Knowledge Base
  2. Network and Communication
  3. eduroam
Question How do I connect to eduroam from an android phone or tablet? For more information please visit our eduroam Page. Overview eduroam is the preferred secure Wi-Fi network for all

Digitizing Media

  1. Knowledge Base
  2. IT Professional Services
  3. Accessibility
Instructors are increasingly dependent on a wide range of media to support instruction. If you have a video or audio clip we can help get it digitized and posted online, while assisting in performing

D2L Brightspace: Adding questions to the Question Library

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How to add questions to the Question Library? Overview What is the Question Library? The Question Library in Quizzes allows you to store Quiz questions for easy reuse within a

How to Use Zoom Phone Assistant

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
  4. Call Queues
. Sign in to the Zoom web portal. In the navigation menu, click Settings, then click the Zoom Assistant tab. Click the toggle  to enable Zoom Assistant if it’s not enabled. Select Phone

Verification for Microsoft Multi-Factor Authentication Not Sending

  1. Knowledge Base
  2. Email, Calendar, and Storage
could be causing the problem, along with refreshing your device’s core components.   Verify your security information is correct Check to make sure the security verification

Android MavMAIL Setup Native Mail App

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
  Navigate to your Accounts (or Accounts and backup, then Manage accounts) and press Add Account Select Email and press Office 365 NOTE: If you do not see an option for "Office 365", go into

D2L Brightspace: About Merged Courses

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question What is a grouped D2L Brightspace course? Why might I combine sections together into one course? Overview There are two ways courses can be created in D2L Brightspace