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Dental Clinic

sign in using your StarID and password but there is an option to use the credentials below on the specialized computer software. Username: dentlab Password: dentrix

Back Up Outlook Rules (Windows)

Question How do I back up or export Outlook rules?  Overview Backup Outlook Rules (Windows): Click the File tab Click Manage Rules & Alerts Click Options Note: All the

FlexSync Classroom: How to Control your Camera

Question How do I control the camera in FlexSync Classrooms?  Overview On the small classroom touch display, select Camera.             Use the preset controls or customize

Krypton: Set Password

Question How do I reset my Krypton account password? Overview Open a web browser. Navigate to Campus Account Settings. Log in using your StarID and StarID password

Outlook - Import Rules

Question How do I import rules to Outlook? Overview Steps to import Outlook rules (PC) Click the File tab Click Manage Rules & Alerts Click Options Click Import Rules The

MavConnect Error "Expired Session: Your MavConnect Session has been Expired

Overview If a user is experiencing the error "Expired Session: Your MavConnect session has been expired" please follow the steps below.  Resolution Try using a different web browser

D2L Brightspace: Respondus Monitor Instructor Get Started

Question What is Respondus Monitor?  Overview Respondus Monitor is an additional feature of Respondus LockDown Browser. Monitor uses the webcam of students' laptops or tablets to

Set Up Speed Dial on Cisco Desk Phone

Question How do I setup speed dials on my phone? Overview How to set up a speed dial:  Speed dials must be set up online using the Cisco Portal In a web browser, go to the Cisco

MediaSpace - Create Recording

Question How do I record videos through MediaSpace? Overview Navigate to https://mediaspace.minnstate.edu Login using your StarID and Password Click the Add New button Click Kaltura

Troubleshooting WorkMSU.rdp connection

This is caused when the customer uses the built-in remote desktop already installed on a computer instead of using the downloaded WorkMSU.rdp program. If the user sees the above message, follow

MATLAB - Install for Students

coursework and academic research. Minnesota State University Mankato offers a campus-wide license to MATLAB, Simulink, and companion toolboxes for free. Use this software on campus computers or

Zoom: Sign In on Chromebook

Question How do I use Zoom from a Chromebook? Overview Signing into and using Zoom: Zoom meetings can be accessed directly from a Zoom meeting invitation that has been sent to you

Microsoft Visio/Project - Student Request

azure ... , sign in using your <starid>@go.minnstate.edu and password.  This would be the same login as your email NOTE: This is a service for students only. Click on Activate now as in the picture

Malware Removal - Personal Devices

Question I have malware on my computer, how do I remove it? Overview  NOTE: Free version of Malwarebytes cannot be used at MSU. If you have a state asset and think you may have malware on

Surplus equipment procedure

What is the procedure when an asset tagged machine is dropped off at the service desk or someone calls asking what they should do to get their machine surplused? ... asset-tag ... Resolution 1.     Create a Cherwell service request ticket using Surplus One-step. 2.     Save the ticket. 3.     If physically dropped off, print a label using the label maker using