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D2L Brightspace: Share Announcements

  1. Knowledge Base
  2. IT Solutions
  3. Teaching and Learning
  4. D2L Brightspace
button. If you selected Select individual items, check the box next to the Announcements you wish to export. Click the Continue button. If your Announcements contain images, check the box

Perceptive Content / ImageNow Client Install

  1. Knowledge Base
  2. IT Solutions
  3. Software and Application Support
  4. Perceptive Content/Image Now
accept, and scroll down to the bottom of the page to make the “next” button available  On the “Custom Setup” window verify the items you wish to install are selected “This feature, and all sub

Docking Station Display Issues

  1. Knowledge Base
  2. IT Solutions
  3. Hardware, Device, and Printing Support
Overview I am having some docking station issues where the monitor does not display all of the time. How do I fix this? Resolution Make sure that the graphics card is up to date

D2L Brightspace: About Discussions

  1. Knowledge Base
  2. IT Solutions
  3. Teaching and Learning
  4. D2L Brightspace
Brightspace: Reply to Discussion Thread D2L Brightspace: Tag someone in a Discussion using @Mentions Troubleshooting D2L Brightspace: Discussion Topics/Forums Not Displaying for Students   Request Help

D2L Brightspace: Update the Instructor Profile widget on course homepage

  1. Knowledge Base
  2. IT Solutions
  3. Teaching and Learning
  4. D2L Brightspace
D2L Brightspace profile information:  Navigate to a course offering.  Click on Edit My Profile in the Instructor Profile widget.  Then update the items in your Profile you would

Browser - Clear Cache

  1. Knowledge Base
  2. IT Solutions
  3. Software and Application Support
 click Clear History Select the following forms of browsing data from the list: Browsing & Download history Cookies Cache Select Everything from the Time range to clear drop-down

D2L Brightspace Course Access, Deletion, and Updates

  1. Knowledge Base
  2. IT Solutions
  3. Teaching and Learning
  4. D2L Brightspace
 with your StarID and StarID password to see your courses. Learn more about instructor access. Request to add a Teacher's Assistant or Co-Instructor to your courses (for users not officially listed in

Android MavMAIL Setup Native Mail App

  1. Knowledge Base
  2. IT Solutions
  3. Email, Calendar, and Storage
  4. Email
  Navigate to your Accounts (or Accounts and backup, then Manage accounts) and press Add Account Select Email and press Office 365 NOTE: If you do not see an option for "Office 365", go into

Connecting to eduroam with macOS

  1. Knowledge Base
  2. IT Solutions
  3. Network and Communication
  4. eduroam
eduroam, you must have an active StarID account and Internet access. MavGUEST or MavNET can be used if available 1. Make sure your Mac has internet access. (MavGUEST is available for this purpose

Connecting to eduroam with Android

  1. Knowledge Base
  2. IT Solutions
  3. Network and Communication
  4. eduroam
connect your Android device to eduroam, you must have an active StarID account and Internet access. MavGUEST or MavNET can be used if available.   NOTE: Directions and screen shots may differ

Guest Wi-Fi Access

  1. Knowledge Base
  2. IT Solutions
  3. Network and Communication
. MavGUEST Wi-Fi network, and a MavNET Wi-Fi Guest passcode for guest access. The MavGUEST Wi-Fi network is meant for family members of students and other members of the public and does not require

International Phone Plan Request

  1. Knowledge Base
  2. IT Solutions
  3. Phones, Conferencing, and Collaboration
  4. Cell Phones
departure to request international phone plan access.  NOTE: This is for phone carriers only not Zoom Phones.    Request Help

Cost Center & Object Code Crosswalk Tools

  1. Knowledge Base
  2. IT Solutions
  3. Software and Application Support
  4. Workday
  5. Workday: Finance
Cost Center Grant/Program/Project* Object Code* *as of July 17, 2024 - some Workday Spend/Rev Cat IDs may not be available. If

Multi-Factor Authentication - Automatic Enrollment

  1. Knowledge Base
  2. IT Solutions
  3. Accounts and Access
  4. MFA
/staff) Click Next Under Step 1: How should we contact you? Change the dropdown from Authentication phone to Mobile app Click the radio button that says Receive notifications for

Multi-Factor Authentication (MFA) Overview

  1. Knowledge Base
  2. IT Solutions
  3. Accounts and Access
  4. MFA
actor wouldn’t have, even if they have your password (something you have, something you know, something you are). How It Works Multi-Factor Authentication (MFA) is a powerful security tool to help