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Windows frozen on startup configuring windows

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
% complete.  Don't turn off your computer. Keep your PC on until this is done.  Installing update x of x...   Let it run for at least 15 to 20 minutes with no change in status before

Remotely Find, Lock, or Erase your Android Device

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
Question How do I find my lost Android phone? Overview  To Remotely Find, Lock or Erase your Android Device   Go to android.com/find and sign into your Google Account If you

Multi-Factor Authentcation (MFA) Overview

  1. Knowledge Base
  2. Accounts and Access
  3. MFA
information-security ... are utilizing multi-factor authentication technology to help keep their sensitive information safe. Multi-Factor Authentication requires an additional sign-in verification method that a cyber threat

Accessibility Consulting

  1. Knowledge Base
  2. IT Professional Services
  3. Accessibility
Overview Accessibility Consulting services are available at Minnesota State Mankato In collaboration with Accessibility Resources, Information and Technology Solutions is available to consult

Browser - Clear Cache

  1. Knowledge Base
  2. Software and Application Support
internetexplorer ... Select All time from the Time range drop-down menu Click Clear Data Firefox Paste about:preferences#privacy in the address bar and press Enter Scroll down to the History section and

Student Adobe Access from Campus Computers

  1. Knowledge Base
  2. Software and Application Support
Process for students to access Adobe from a campus computer ... Question How can I access Adobe from a campus lab computer?  Overview Launch an Adobe Application from a campus computer Sign in with an adobe account from the Adobe login

MNSU Mac Printers

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
  3. MavPRINT
verify that you have the correct permissions   Open System Preferences by going to the System Preferences app in the Applications, or by clicking the gear icon on the Dock or by going to the

Outlook - Share Your Calendar/Mailbox

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
 Outlook and then choose Preferences Click the account that you want to add a delegate to, choose Advanced, and then choose Delegates In this view, you should be able to see Delegates who can act on my

Acceptable Use Policies

  1. Knowledge Base
Question What is acceptable use consist of on MNSU Campus?  Overview The residence hall network is a shared resource designed for student access to the Internet for appropriate academic and

Guest Wi-Fi Access

  1. Knowledge Base
  2. Network and Communication
of students and other members of the public and does not require a password. It allows access to the Internet and to services on campus that are accessible to the Internet. Most internal services such

Outlook Errors Profile Removal

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
errors. Click the Type here to search area located in the bottom left-hand corner of your screen Type Control Panel and click on the app to open. Choose Mail (32-bit) Note: If your view

ImageNow/Perceptive Content - Settings

  1. Knowledge Base
  2. IT Professional Services
alleviating the need for physical transfer of paper documents while keeping the documents accessible to appropriate University personnel.    Settings will need to be adjusted in order for Perceptive

Emergency Notification

  1. Knowledge Base
  2. Network and Communication
Overview Emergency audio broadcast and text message used to communicate to campus clientele in event of an emergency situation. Audio broadcast of emergency notifications occur through telephones

Descriptive Video Services (DVS)

  1. Knowledge Base
  2. IT Professional Services
  3. Accessibility
Question How do I get help with Description Video Services (DVS)? Overview We currently have IT Solutions staff available to assist faculty in descriptive video services (DVS) - also known

Android MavMAIL (Office 365) Setup

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
  Navigate to your Accounts and press Add Account Select Email and press Office 365 NOTE: If you do not see an option for Office 365, go into accounts from the Email app and add the account