Installing the Jabra Engage 65 Headset with the Yealink T46U Desk Phone

Overview

This guide is intended for faculty and staff using a Yealink T46U desk phone with a Zoom Phone-licensed account and a Jabra Engage 65 headset. It provides step by step instructions for setup

How-To

  1. Set Jabra Base Dial

    • On the bottom of the Jabra Engage 65 base, turn the desk phone type dial to position A.

  2. Reset the Jabra Base

    • Press and hold the green (answer) and red (hang-up) buttons simultaneously for about 10 seconds until the base resets.

  3. Connect to a Computer for Setup

    • Use a USB cable to connect the computer and the Jabra Engage 65 base.

    • Ensure the headset is docked on the base (charging position).

  4. Install Jabra Direct

  5. Upgrade Firmware

    • Upgrade to firmware version 5.11.0.

    • During the update, the LEDs on the base and headset will glow purple — this process can take several minutes.

  6. Configure Desk Phone Settings

    • In Jabra Direct, select the headset and click Settings.

    • Open the Desk Phone tab.

    • Set Automatic detection of hook lifter type to OFF.

    • Change Electronic Hook Lifter (EHL) to DHSG.

    • Save and reset the device.

  7. Connect to the Yealink T46U

    • Plug the Yealink EHS40 USB adapter into the rear USB port of the phone (next to the network jacks).

    • Connect the Y-cable from the EHS40 adapter to the Jabra Engage 65 base.
      (Other cables included with the headset are not needed.)

  8. Verify Connection

    • After a few seconds, the Yealink T46U should recognize the Jabra Engage 65 as a connected headset.

  9. Adjust Volume

    • On the Jabra headset, press the small button above the main control button to increase volume.

    • On the Yealink T46U, place a test call and adjust volume using the + / – buttons.

  10. Computer Configuration

    • On your computer, confirm that the correct speaker and microphone are selected for:

      • Video playback

      • Microsoft Teams meetings

      • Zoom web meetings

      • Zoom Phone calls

    • The Jabra Engage 65 can function as both headset and microphone for online meetings.

Note: If the headset does not ring when an incoming call arrives, enable this setting in the Yealink Web Interface.
For detailed compatibility information, see the Jabra Engage 65 Stereo and Yealink SIP-T46U Compatibility Guide.

Outcome

After setup, the Jabra Engage 65 connects seamlessly with the Yealink T46U. Faculty and staff can answer and end Zoom Phone calls directly from the headset and use it for computer-based meetings such as Zoom or Teams.

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