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Request IT Solutions Print Materials

Need informational materials on campus tech? We've got you! Take a look at our materials, request what you need, and we'll deliver right to your office! View catalog Request materials

Computer not powering on - screen , lights or noise not observed

   Connect laptop to AC adapter o   Verify laptop battery is fully charged o   Dell Laptop Diagnostic and Battery Indicators   3. Check for Desktop o   Verify electricity into the computer

Create an Outlook Email Contact Group from an Email Message

sent to the people you want to include in the contact group. In the To or Cc box, highlight all the names with your mouse (Fig 1).     Right-click your selection and then click Copy, or

07/14/2023 Perceptive Content Client Upgrade

2023 July Perceptive Content client post-update info ... Note: The latest version as of 07/17/2023 is 7.9.0.281 in Software Center! The upgrade to perceptive content has been completed. A quick reminder that there is a client update that needs to be

Record Voice Greetings for Zoom Phone

?  Overview Zoom phone has a built-in Recording options that allows you to record your own voice to set as a voicemail greeting.  Personal Phone If you are a full time staff or faculty, you most

Outlook Errors Profile Removal

errors. Click the Type here to search area located in the bottom left-hand corner of your screen Type Control Panel and click on the app to open. Choose Mail (32-bit) Note: If your view

Voicemail PIN Viewing or Reset on Zoom Phone

How to reset your Zoom phone voicemail pin ... Question How do I view or reset my Zoom Phone Voicemail PIN?  Overview Employees must set a PIN to use a desktop (Yealink) phone, (or dial in) to check and manage voicemail messages. NOTE

Windows frozen on startup configuring windows

% complete.  Don't turn off your computer. Keep your PC on until this is done.  Installing update x of x...   Let it run for at least 15 to 20 minutes with no change in status before

Remotely Find, Lock, or Erase your Android Device

Question How do I find my lost Android phone? Overview  To Remotely Find, Lock or Erase your Android Device   Go to android.com/find and sign into your Google Account If you

Controlling Desk Phone (Yealink) Calls Using The Zoom App

and is easier for the employee to look up directory information, transfer calls, put callers on hold, or hang up the call. ... Question Is there a way to use the Yealink phone and control the call using the Zoom app to record, hold or transfer a call? Instructions The Zoom App and Yealink phone can be linked

Document Conversion

This article goes over how one may convert a document to a different type. ... Question How do I convert a document to a different file type? Overview We currently have ITS staff available to assist faculty in getting documents converted.  Guidelines to submit a

MNSU Mac Printers

verify that you have the correct permissions   Open System Preferences by going to the System Preferences app in the Applications, or by clicking the gear icon on the Dock or by going to the

Multi-Factor Authentication (MFA) Overview

information-security ... are utilizing multi-factor authentication technology to help keep their sensitive information safe. Multi-Factor Authentication requires an additional sign-in verification method that a cyber threat

Department Email Groups

All employees are assigned to groups based on their department, division, or college. The primary usage of these groups is to send email communications. Department email group membership is based on ... .   Changes coming to groups in summer 2023  Human Resources and IT Solutions are working together to prepare for the implementation of NextGen and Workday. As a part of this, over the summer you may

iOS MavMAIL Setup Native Mail App

, text, phone, or push to authenticate in the mobile app. Note:  This method will depend on how you have MFA setup. Select Verify. Verify the permissions and make sure it shows Apple