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Azure Downloads Fails to Install

  1. Knowledge Base
  2. Software and Application Support
Question What can I do if my Azure download fails? Overview If you are experiencing issues with software downloading through Microsoft Azure Education, please contact Microsoft directly for

Access MavLABS from macOS

  1. Knowledge Base
  2. Network and Communication
Question How do I access MavLABS on a mac?  Overview Download the Microsoft Remote Desktop 10 app from the App Store. Navigate to https://link.mnsu.edu/mavlabs Click the Login button. Once

Respondus: Give a Student Special Access in Quizzes to opt out of Respondus

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Note: Current University guidance from the Office of the Provost states, "please provide the following information to your students prior to the beginning of the semester and in your syllabus: Opt-out

Outlook - Import Outlook OST or Archive on Mac

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
.   If you have a significant amount of email or calendar events, this import can take upwards of ten minutes. You will be unable to use Outlook during the import. Please do not interrupt the process. Request Help

Outlook - Export OST or Archive on Mac

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
store your Outlook for Mac Archive If you have a significant amount of email or calendar events, this backup can take upwards of ten minutes. You will be unable to use Outlook during the backup

D2L Brightspace: Associate Grades with Quizzes

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Grades with other items, like Quizzes, in your course for benefits like: Up to date grade book by syncing grades from other learning activities to Grades. Auto-graded Quizzes get published to

Krypton: Set Password

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Krypton
Question How do I reset my Krypton account password? Overview Open a web browser. Navigate to Campus Account Settings. Log in using your StarID and StarID password

Connecting to Krypton

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Krypton
window to automatically try to sign in next time you log into the computer. Unselect Reconnect at sign-in checkbox. Select Connect using different credentials checkbox.  Note: If you don't do

D2L Brightspace: Create and Send Automated Emails Using Intelligent Agents

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
intelligent ... instructor. It then creates a log of activity that can be reviewed later. And, if you chose, the agent will automatically send an email to the instructor, student, or both to notify of the activity

D2L Brightspace: Reply to Discussion Thread

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
tutorial video on how to engage in D2L Brightspace Discussions as a learner/student or follow the steps: Login to D2L Brightspace with your Star ID credentials. Click on the course in which

Turnitin: Turnitin Online Grading digital annotation tool in D2L Brightspace

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question What is Turnitin Online Grading? How do I set-up the Turnitin Online Grading digital annotation tool in D2L Brightspace Assignments? Overview The Turnitin Online Grading tool allows

How to Install Office 365 for Students, Faculty, and Staff

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
install ... @go.minnstate.edu or @minnstate.edu (as appropriate) after your StarID to log in successfully. Note: If you get a pop-up message indicating the Click-to-Run installer encountered a problem because you have

Qualtrics: View File Upload responses in Qualtrics

  1. Knowledge Base
  2. Teaching and Learning
Question My Qualtrics survey includes a file upload question, how to I view what respondents uploaded? How do I download the files uploaded to a Qualtrics survey? Overview Access the

Qualtrics: Set-up Star ID Sign On to a Qualtrics Survey

  1. Knowledge Base
  2. Teaching and Learning
Qualtrics? Overview Adding an authenticator (Star ID sign on) to a survey flow will allow you to better verify the identity of who has taken your survey, including first name, last name, and

DVD Player Not Working

  1. Knowledge Base
  2. Teaching and Learning
the DVD player) Press play on the touch panel Press play on the DVD player Verify your DVD is in good working condition For immediate assistance call x3221