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Remote Connection to a Common Desktop using WorkMSU - Macs

  1. Knowledge Base
  2. Network and Communication
Mac? Note: Multi-Factor Authentication is Required to Connect to WorkMSU When loggin in, WorkMSU requires Microsoft 365 multi-factor authentication using the Microsoft Authenticator app on your

Multi-Factor Authentication - Self Enrollment for iOS phones

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. MFA
backup verification methods Select Authentication Phone and enter a phone number that is different from the listed Office Phone (listed below) If you have an office phone number assigned to you

Request IT Solutions Print Materials

  1. Knowledge Base
  2. Network and Communication
Need informational materials on campus tech? We've got you! Take a look at our materials, request what you need, and we'll deliver right to your office! View catalog Request materials

Access Power BI in the Cloud

  1. Knowledge Base
  2. Software and Application Support
Office365 applications menu will appear. Select the Power BI option in the bottom right corner. NOTE: If you do not see this option, please contact the IT Solutions Center, itsolutionscenter

How to Print to PDF File on Windows

  1. Knowledge Base
  2. Software and Application Support
office365 ... Question   How do I print to a PDF file?    Overview Many Microsoft Office Apps and other apps can conserve printing by printing to a .PDF file.  Than you can upload, email, or keep a

Zoom Web Conferencing Solution

  1. Knowledge Base
  2. Video and Digital Media
  3. Zoom
staff recordings are saved for 365 days o Student recordings are saved for 180 days o Everyone can permanently save recordings to MediaSpace Connect with almost any latop, tablet, or

Outlook - Missing Email Messages

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
office365 ... , remove the rule Compare results from the web client to the local client by going to Office.com and sign in with your StarID and password Request Help

Respondus: About Respondus

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Resources Learn more including the Office of the Provost Recommendations for online proctoring and ethical, accessibility, and legal considerations for online proctoring on our Respondus resource website.     Request Help

Remote Desktop Direct Setup on Windows

  1. Knowledge Base
  2. Network and Communication
loggin in, Remote Desktop Direct requires Microsoft 365 multi-factor authentication using the Microsoft Authenticator app on your mobile device. If your multi-factor authentication settings are

Making and Receiving Calls on Zoom Phone

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
see their numbers and the label you set in Google, Office 365, or Exchange. Click a phone number to call it. Clicking Call will call the first phone number displayed. Use the in-call controls

MavPRINT Locations

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
  3. MavPRINT
  Near The Reporter Office CSU Building Administrator   Near Student Activities Office CSU Building

Respondus: Give a Student Special Access in Quizzes to opt out of Respondus

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Note: Current University guidance from the Office of the Provost states, "please provide the following information to your students prior to the beginning of the semester and in your syllabus: Opt-out

Change Your Email Address and Name in MavMAIL

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
processed.  Students: Changes to your name and/or email address are managed through the Registration and Academic Records Office. Official Name Change Preferred Name Change: You have the

What is the process for a user whose wireless is disabled due to infection?

  1. Knowledge Base
  2. Network and Communication
and assign ticket to a Security student worker. The user will bring their computer to the IT Solutions Center, or request that we visit their office on campus to run a virus scan. The Solutions

Shared Mailboxes Setup

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
. Note: You will be able to add any shared mailbox, however you will only be able to view mailboxes that you have access to. Outlook 2016/Office 365 (Windows) Due to the