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Setting up for Phone Voice Call (call only phones & non-smartphones) for Multi-Factor Authentication

  1. Knowledge Base
  2. IT Solutions
  3. Accounts and Access
  4. Multi-Factor Authentication (MFA)
your additional verification options. Under what’s your preferred option? select Call my authentication phone or Call my Office Phone Choose your backup verification methods Select

Accessing the Academic Records Student Affairs Application (ARSA)

  1. Knowledge Base
  2. IT Solutions
  3. Accounts and Access
ARSA is accessed through a link on the Eservices/Employee Home page and the system is managed by the MinnState System Office. Please contact Jackie Schickling in Registration and Academic

Lost and Found

  1. Knowledge Base
  2. Student Services
In the Centennial Student Union, Lost and Found sites are in CSU 220 and at the Campus Hub. You can collect a lost item during regular business hours. After office hours, the Building Manager can

Accessing Old Files From MavDISK (Students)

  1. Knowledge Base
  2. IT Solutions
  3. Hardware - Storage - Printing
  4. MavDISK
and automatically backed up. If you make a mistake, you can revert back to a previous version. Files can be easily shared in various ways with other students or faculty. Microsoft Office document

About Copyright and Fair Use

  1. Knowledge Base
  2. IT Solutions
  3. IT Professional Services
  4. IT Communications
of copyrighted materials. Library Services Copyright and fair use Minnstate Fair Use Checklist U.S. Copyright Office

Changing Your Name, Preferred Name, and Email Address in MavMAIL and other Systems

  1. Knowledge Base
  2. IT Solutions
  3. Communication - Conferencing - Collaboration
  4. Email
. Minnesota State has stated that email changes will be automatic in the future, but currently, updating this requires a manual process. If desired, the MavCARD office can print an updated

Graduation vs. Commencement

  1. Knowledge Base
  2. Student Services
Records Office in order to have their record reviewed for program completion. Students are encouraged to apply for graduation immediately following registration of their final term courses. Please see

About The Fountain

  1. Knowledge Base
  2. IT Solutions
  3. Web Services
  4. The Fountain
Platform Overview The Fountain uses the modern SharePoint in Microsoft 365 service. The main page is the focal point of the platform, bringing in content from all the different divisional pages

Making an Appointment with ResTech Services

  1. Knowledge Base
  2. IT Solutions
  3. IT Professional Services
  4. ResTech Services
Question How can I make an appointment with ResTech Services?   Overview Students living in on-campus (this includes stadium housing) can make an appointment online at https

About Hardware Standards and Recommendations for Students

  1. Knowledge Base
  2. IT Solutions
  3. Hardware - Storage - Printing
. The table below outlines both Recommended and Minimum specifications. Meeting the recommended specifications will provide the best experience when using university-provided technology such as Office

Changing Primary Email Address

  1. Knowledge Base
  2. IT Solutions
  3. Communication - Conferencing - Collaboration
  4. Email
 - Go to the StarID self service website. Step 2 - Select Sign into Profile. Step 3 - Sign in with your StarID and StarID password. Step 4 - Select the Office 365 Contact tab. Step 5 - Select

Troubleshooting Password Reset Errors Related to Password Writeback

  1. Knowledge Base
  2. IT Solutions
  3. Accounts and Access
  4. StarID
causes this.  This feature isn't setup for Microsoft 365 for MSU, Mankato and Minnstate.  Please use the the StarID Portal to reset your StarID password, which you can get directions and the link by

Connecting Remotely to a Common Desktop for Windows with WorkMSU

  1. Knowledge Base
  2. IT Solutions
  3. Network and Connectivity
  4. Remote Desktop Connection
Windows? Note: Multi-Factor Authentication is Required to Connect to WorkMSU When loggin in, WorkMSU requires Microsoft 365 multi-factor authentication using the Microsoft Authenticator app on

Accessing D2L Brightspace Courses as an Instructor

  1. Knowledge Base
  2. IT Solutions
  3. Teaching and Learning
  4. D2L Brightspace
  5. Course Settings and Admin
the office of Registration and Academic Records. To find out if you are listed as the Instructor of Record: Login to in e-services to review your official listings. -or- Search for your courses

Enrolling in Multi-Factor Authentication for iOS phones

  1. Knowledge Base
  2. IT Solutions
  3. Accounts and Access
  4. Multi-Factor Authentication (MFA)
backup verification methods Select Authentication Phone and enter a phone number that is different from the listed Office Phone (listed below) If you have an office phone number assigned to you