Set Voicemail Greeting


How do I record my own voicemail greeting on Zoom Phone? 


You can change your voicemail greeting for your Zoom Phone from a computer or a web browser on a mobile device. 


  1. Sign in to the Zoom Web Portal.

  2. In the navigation menu, click Phone then Settings.

  3. Under Call Handling, click Audio Library.

  4. Click Add Audio.

  5. Record a new greeting or Upload a file.

  6. Once you have the file uploaded or recorded, go back under Call Handling

  7.  Scroll down to where it says Greeting & Leave voicemail instruction and select Edit

  8. Select Choose from Asset Library 

  9. Select the greeting you created

NOTE: You will also want to change the Closed Hours voicemail greeting if you don't have Business Hours Set to 24 hours a day. 



Article ID: 669
Tue 4/25/23 1:13 PM
Wed 6/21/23 12:53 PM