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User Account for Polleverywhere

Question How can I have a user account for Polleverywhere? Overview There are two types of accounts in Polleverywhere:   1- Teacher/Faculty account: This is the account that can

Invite new users to LinkedIn Learning account

Question How can I invite new users to the linkedin learning account? I need to help a new user access Linkedin Learning videos. Overview Body of document here  If a customer is having

ISRS Login Issues

login ... Question My ISRS account also is not allowing me to log on. Where can I get help? Overview If you are experiencing issues logging into ISRS/Uniface, try the following steps: Delete the

Account locked out

Overview Why is my account locked? Why does my account keep getting locked out? Resolution Accounts generally get  locked automatically if there are three or more incorrect log in attempts

Perceptive Content / ImageNow Login with StarID

Question How do I login to ImageNow with my StarID? Overview The steps to be able to login with StarID to Perceptive Content / ImageNow are as follows: The Security Manager at your

Cisco Jabber - Login Issues

This is a quick summary of how to login to jabber as a standard user verses a call center user. ... login ... Question How do I login to Jabber? Overview For Standard Jabber users, (not part of a call center) follow the process below to login Enter your StarID@mnsu.edu in the username field on

Zoom: Sign In on Windows with University Account

Question How do I sign into the Zoom application on Windows with my University Zoom Account? Overview Download and install the Zoom application from https://minnstate.zoom.us/download

Setup Outlook with a Department E-mail Account

Question How do I setup Outlook for a Dept email address that I have access to? Overview Click on the start button Type Control Panel and Click on Control Panel If needed in the upper

Flip: How to Sign On/Access a Flip Educator's Account

Question How can I sign on to Flip (formerly Flipgrid)? How do I use my campus Office 365/MavMail account to use Flip? What is Flip?  Flip (formerly Flipgrid) is a video discussion platform

Cannot Login to University Laptop

login ... Question What to do when you cannot Log into University Laptop Overview Connect an Ethernet cable to laptop Login with your StarID and StarID password If that still does not work

Adobe - Log Out and Login to Resolve Sign-In Issues

Question How can I resolve problems with signing in to use Adobe products?  Overview Make certain you are logged out of Adobe through Adobe Creative Cloud. Find Adobe Creative Cloud in

Zoom: Sign In on iPhone or Android Using University Zoom Account

, zoom locks your account for 30 minutes. After 30 minutes, the user should be able to try again  Your web browser will prompt you to Open this page in Zoom. Select Open   Your Zoom app should now open and be signed into your University Zoom account     Request Help

What is the process for a user whose wireless is disabled due to infection?

IT System Management will verify the log file. The IT System Management will then re-enable the user on the campus wireless. If they do not respond within one week (7 days) of the initial correspondence, close the incident. For detailed information on how to run MalwareBytes, see article 18863.

Adobe Creative Cloud Account Request - Faculty/Staff

the webpage to install Adobe CC Open Adobe CC on your computer and login with your Adobe ID. From here, you can download any applications you may need You can use this account to install Adobe on two separate computers Request Help

Zoom: Change Waiting Room Settings to Allow Users to Bypass

Question How do I change the "Waiting Room" settings to allow MinnState users with your Meeting ID and Passcode to bypass the meeting "Waiting Room" ? Overview Begin by going to