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StarID Password Reset
password ... Question
How do I reset my password?
How do I reset my StarID password?
Overview
If you do not know your password, or your password is not working:
Visit the website https
Reset Voicemail Pin
reset-pin ... Question
How do I reset my voicemail PIN?
Overview
Individuals can now set their own PIN by the following steps:
Navigate to https://my.mnsu.edu/account/.
Login with your StarID and
Activate StarID With Personal E-mail Address
starid ... top box and your email address or last name in the bottom box, then click Continue.
You now need to create a password for your StarID. To create the password associated with it
Krypton: Set Password
Question
How do I reset my Krypton account password?
Overview
Open a web browser.
Navigate to Campus Account Settings.
Log in using your StarID and StarID password
Cannot Login to University Laptop
starid ... Question
What to do when you cannot Log into University Laptop
Overview
Connect an Ethernet cable to laptop
Login with your StarID and StarID password
If that still does not work
Adobe - Change Your Password
password ... Question
How do I change my password for signing into Adobe?
Overview
Instructions for how to reset your Adobe password can be found on Adobe's website at:
Learn how to reset a forgotten password or change your existing passwords. (adobe.com)
Request Help
Log In to Scholarship Finder as a Student Applicant
Scholarship Finder. They will receive an invalid username and password error even though they just reset their StarID password.
Troubleshooting for Scholarship Finder Login Problems:
Change
Connecting to Krypton
Note: Replace starID with your own starID.
Password: krypton password.
Note: If you don't know your krypton password you can view the following FAQ:
Click
Outlook Errors Profile Removal
. At times, you may manually have to type the Name, Email, and Password of the user.
(Replacing your StarID for StarID):
Students, Alumni and Emeriti: StarID@go.minnstate.edu
Cisco Jabber Client: Individual Setup
individual’s Jabber client for both the Mac and PC platform are below:
NOTE: Login is StarID@mnsu.edu and StarID password not a PIN
The instructions below are for an individual
Setup Outlook with a Department E-mail Account
Enter a name for the profile. This is used to identify the account
Clear the Email Address: box and enter the email address you want to add
Enter your StarID password in the Password and Retype
Cisco Jabber - Login Issues
the Jabber login screen
Click Continue
Enter just your StarID (remove @mnsu.edu) and your StarID password
Jabber should log you in
For Call Center Jabber users, follow the process
How to Install Office 365 for Students, Faculty, and Staff
you are asked to login, use your StarID@go.minnstate.edu (for students) or your StarID@minnstate.edu (for faculty/staff) as the username and your StarID password as the password. You must add
Microsoft Teams - Install
Question
How do I download Microsoft Teams?
Overview
Visit office.com and sign in with your StarID@go.minnstate.edu for students, or StarID@minnstate.edu for staff and StarID password
Shared Mailboxes Setup
@go.minnstate.edu
Faculty and Staff: StarID@minnstate.edu
Note: Some student workers have an employee account and may need to use this.
Password: Enter