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Respondus: Monitor Known Issue with Facial Recognition and Masks

Brightspace. Issue Students wearing masks for protection from COVID-19 can result in the Respondus Monitor software to: Prevent students from starting a quiz, Unnecessarily flag submissions for

Share an Outlook Calendar With Someone

Overview This article goes over how one may share their outlook calendar with someone.. Resolution Navigate to your calendar in Outlook. Right-click on your calendar under My

Outlook - Share Your Calendar/Mailbox

Question How do I let someone else view my calendar? Overview Questions related to article here With Microsoft Outlook open, go to the menu bar at the top of the screen and choose

Apogee: Acceptable Use Policy for Apogee Network

Question What is acceptable use consist of on MNSU Campus?  Overview The residence hall network is a shared resource designed for student access to the Internet for appropriate academic and

MavPRINT Funds

Overview When does my MavPRINT money get replenished each semester? Resolution MavPRINT funds replenish every semester as part of the Student Technology Fee.  $20.00 is added to each

MoveIt Securely File Transfer

Overview MoveIt Securely is provided to all Minnesota State Colleges and Universities through MinnState provides users with securely file transfers between one or more individuals. By default

Multi-Factor Authentication: New Android Phone

Question How do I set up MFA on an android?  Overview On your Android smartphone, navigate to the Google Play Store App In the search bar, type Microsoft Authenticator Click Install

Optimizely: Typography and Lists

Using styles is an integral part of creating and editing your web pages. There are many style options to define and stylize your content. Using a style to define your text is essential, it helps

Wi-Fi: About

Use University Wi-Fi for secure, high speed, and reliable internet access across campus and in residence communities. Follow instructions below to get connected. Wi-Fi How-To Articles Students

Adobe Creative Cloud: Account Request for Faculty and Staff

Process to request Adobe as a staff, faculty or student worker only. ... Question How do I request access to Adobe Creative Cloud as a faculty, staff or student worker? Overview Adobe Creative Cloud Suite licenses are available on request to all faculty, staff

Windows frozen on startup configuring windows

Question What to do when window screen is frozen on Startup Configuration? Overview If you are getting one of the following messages on startup: Preparing to configure Windows.  Do not

Network Reset: Windows 10

The network reset will remove and reinstall all of your network adapters on your computer.  It will also reset most of the other networking components back to their default settings. This is very

Controlling Desk Phone (Yealink) Calls Using The Zoom App

Call Control replaces Cisco Attendant Console to be able to control the same call from a desk phone and/or the Zoom app simultaneously. This can be very helpful for managing calls most conveniently ... Question Is there a way to use the Yealink phone and control the call using the Zoom app to record, hold or transfer a call? Instructions The Zoom App and Yealink phone can be linked

Voicemail PIN Viewing or Reset on Zoom Phone

How to reset your Zoom phone voicemail pin ... Question How do I view or reset my Zoom Phone Voicemail PIN?  Overview Employees must set a PIN to use a desktop (Yealink) phone, (or dial in) to check and manage voicemail messages. NOTE

Remotely Find, Lock, or Erase your Android Device

Question How do I find my lost Android phone? Overview  To Remotely Find, Lock or Erase your Android Device   Go to android.com/find and sign into your Google Account If you