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Remote Assistance Teamviewer
Question
How do I use remote assistance? What is TeamViewer? How do I download TeamViewer?
Overview
TeamViewer is the software we use to remotely connect to your PC to help solve tech issues
Setup Outlook with a Department E-mail Account
Question
How do I setup Outlook for a Dept email address that I have access to?
Overview
Click on the start button
Type Control Panel and Click on Control Panel
If needed in the upper
Accessing ISRS on University Owned Machine
:) drive is connected. You can quickly access File Explorer by holding down the Windows key and typing E (Win+E)
NOTE: A red X through the drive icon is oftentimes resolved by clicking once on
Customize Hold Music for Zoom Phones
Question
Can I change the on-hold music on my phone?
Overview
Employees can upload and choose their own Music on Hold for their Zoom Phone. NOTE: check and ensure that you have permission
ImageNow: Report an Issue With an ImageNow eForm
Question
How do I report an issue with ImageNow?
Overview
Complete eForm Incident form to report an issue.
Request Help
How to Access MavLabs using Chromebook
Question
How to use MavLabs in chromebook?
Overview
In order to access MavLAB computer resources you will need a remote desktop client. We are recommending Microsoft Remote Desktop, which
MavAPPS has no apps or showing old app
Question
I am getting an error message the application can't open and is showing last years applications. How can I get this working? My MavAPPS is showing a white screen and no apps. What do I
Request IT Solutions Print Materials
Need informational materials on campus tech? We've got you! Take a look at our materials, request what you need, and we'll deliver right to your office!
View catalog
Request materials
Create an Outlook Email Contact Group from an Email Message
Question
How do I create a new contact group or "distribution list" by copying and pasting member names from an email message?
Overview
Using Outlook on a PC
Open an email that was
Unable to Connect to ISRS from VPN
Question
When I connect my laptop through VPN, I can't use Uniface (ISRS)
Overview
After connecting to VPN with a state-owned computer, ISRS (Uniface) does not work.
Before the
MavLife/Ready Education Course Integration Overview
Assignments - D2L
Grades - D2L
Announcements - D2L
Discussions - D2L
[Coming soon!] Quizzes - D2L Where do Courses Integrations appear:
Ready Home: Highlights appear in “Today’s Schedule” and
Multi-Factor Authentication - Self-Enrollment by Phone
Question
I don't have a smartphone or I don't want to use my personal smartphone. How can I enroll in multi-factor authentication?
Overview
Click to follow the link to self-enrollment
Outlook - Setup Out of Office Replies
Question
How do I setup out of office replies?
Overview
There are two ways to send automatic out-of-office replies. The way you use depends on the type of email account you have.
Click
Prepare a Fillable PDF for Adobe Acrobat Sign
Video of how to quickly prepare a fillable form for use with Adobe Acrobat Sign by flattening the file. ... Watch our 3 minute video of how to quickly flatten a fillable form for use with Adobe Acrobat Sign: Prepare a PDF for use with Adobe Acrobat Sign by flattening the file
MuseScore - Install
Question
How do I install MuseScore?
Overview
To install MuseScore on a chromebook, please follow the Website's directions
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