Search 228 Results

Can't Find What You Are Looking For? Sign In Now
You are currently not logged in and some search results only show up if you login.

Verification for Microsoft Multi-Factor Authentication Not Sending

  1. Knowledge Base
  2. Email, Calendar, and Storage
Question What if I’m not getting the verification code sent to my mobile device? Overview If you are not receiving your verification code, it’s typically related to your mobile device and

Office Shared Computer Activation - Computers in Campus Computer Labs

  1. Knowledge Base
  2. Email, Calendar, and Storage
Click on Sign In and enter your StarID@go.minnstate.edu or StarID@minnstate.edu information for the username field The MinnState branded login box should now appear. Enter your StarID

Link Shortening: Accessing Statistics of Shortened Link

  1. Knowledge Base
  2. Web Services
Question How do I check the statistics of a link I shortened using link.mnsu.edu? Overview Login to link.mnsu.edu using your StarID and password Hover your pointer in the Actions box

Access MavLABS from macOS

  1. Knowledge Base
  2. Network and Communication
Question How do I access MavLABS on a mac?  Overview Download the Microsoft Remote Desktop 10 app from the App Store. Navigate to https://link.mnsu.edu/mavlabs Click the Login button. Once

D2L Brightspace: Data Requests

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How do I get D2L Brightspace data? Overview Description of Service Category  IT Solutions provides raw data from D2L Brightspace Data Hub. Requests may include faculty access to

Hardware Standards and Recommendations for Students

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
Question What computer should I buy? What equipment do I need for Minnesota State Mankato classes?  Overview Minnesota State University, Mankato does not require students to have a personal

Record Voice Greetings for Zoom Phone

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
the record button to record your voice greeting. Click Save & Add Editor. Add any users that need to be able to edit this greeting. (Only other Call Queue Admins can be added to this list)  Now

Manually freeze/thaw machines in Deep Freeze

  1. Knowledge Base
to apply your changes. Note:  If thawing machine repeat steps to freeze the machine. Mac: Log into the Mac. Press Ctrl, Alt, Shift F6. Login: Username:  Admin Password

OneDrive - Creating and Sharing a folder

  1. Knowledge Base
  2. Email, Calendar, and Storage
Question How do I create a folder in OneDrive? Overview Login to your MavMAIL and click the grid icon, in the upper left-hand corner Locate and click on OneDrive Click the new button

D2L Brightspace: Reply to Discussion Thread

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How do I post a thread in Discussions? How do I reply to a Discussion thread in D2L Brightspace? Overview To post and reply to a Discussions thread in D2L Brightspace, watch this

D2L Brightspace: Adjusting Discussions Reply Setting

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How do I adjust the discussion settings on D2L Brightspace so that the original post is not automatically included in replies? Overview Navigate to https

Transfer Call in Zoom Phone

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
Question How do I transfer calls? Can I set up a way to roll my calls?    Transfer methods You have access to three transfer methods on the Zoom Desktop Client and Mobile App: Warm

How to Setup and Configure Yealink Sidecar

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
Question How do I set up my Yealink sidecar and configure it?  Overview To configure a sidecar for your Yealink desk phone, please follow these steps: Attach sidecar to phone with tool

Phone Call Recording

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
Question Can I record phone calls from my Zoom App or Yealink desk phone?  Overview Call recording is available in both the Zoom App and Yealink Desk Phone.  Zoom App:  To Record

MediaSpace - Create Recording

  1. Knowledge Base
  2. Software and Application Support
Question How do I record videos through MediaSpace? Overview Navigate to https://mediaspace.minnstate.edu Login using your StarID and Password Click the Add New button Click Kaltura