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Question  How do I download Mav Life? How do I log into Mav Life? How do I log in to Mav Life as a current student or employee?  Overview  Download the mobile app from Google Play or

D2L.  A more thorough explanation can be found in the Fountain Article "Consistent D2L Brightspace Course Navigation becoming Standard as part of the HLC Quality Initiative".

Question How can I check for system updates on my PC? Overview To check for latest system updates in your device follow the following procedures: Click the Gear icon in the Start menu

Question I turned on my new Windows computer and it is not allowing me to login because there is no network/ WI-FI ?  Overview The first time a computer is logged into for a specific user

Question How do I add feedback to a grade item? How can I share personalized feedback with a student? Overview Note: If you have associated an Assignment, Discussion or Quiz to a grade item

Question How can I set my outbound caller ID to something different?  Overview   Zoom Users Set your default caller ID in the Zoom web portal. See Zoom Phone Caller ID document more

Question Where is the Cisco AnyConnect (Cisco VPN) client on my Windows machine?   Overview  If using Windows, click on the Start Menu located on the bottom left hand corner of your

Question Why are some emails being delayed when sending?  Overview ·Safe Links is a Microsoft feature that in part provides scanning and verification of links in email messages. The Pre

Question How do I install (cable) my new Yealink desk phone?  Overview Your new Yealink Desk Phone phone is now ready to use. Before your Yealink phone is plugged in, you can use the Zoom

Question How do I sign into the Zoom app on iPhone using my University Zoom account?  Overview Download the ZOOM app from the Apple App Store or Download the ZOOM app from the Google Play

Question Why can't my students see discussions forums/topics in D2L? Overview If students report that they cannot see a Discussion Forum or Topic, sometimes this is due to Availability or

Question How do I assign a web role in ImageNow? Overview Navigate to Image Now  Login with StarID and StarID password On the Left side under User Maintenance select Web Search for

Question How to I upload Assignments on to D2L Brightspace? How do I provide Video and Audio feedback on assignments?  How do I allow Students to see the Turnitin Similarity results in Assignments

: Please make the requester aware that once Systems creates the site, they are responsible for the settings and maintaining the site. Assign the ticket to the Systems Management Queue.  The Systems Management team may contact the customer for further information.

Question How can I resolve problems with signing in to use Adobe products?  Overview Make certain you are logged out of Adobe through Adobe Creative Cloud. Find Adobe Creative Cloud in