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Microsoft Teams - Login
Question
How do I sign into Microsoft Teams?
Overview
Sign into Teams by using your StarID@go.minnstate.edu for students, or StarID@minnstate.edu for staff and StarID pass
Wrap-Up Time
If you need more time to wrap up a queue call, toggle out of the queue until you are finished and then toggled back in. ... call, toggle out of the queue until you are finished and then toggled back in.
From the Zoom App, go to Profile - Receive Shared Calls - Toggled the queue button off
Once you are done with your wrap-up, you can toggle the queue button back on
Request Help
Receive Call Queue Calls
Being part of a call queue allows you to opt-in or opt-out of receiving queue calls. ... opt-in ... Overview
If you are part of a call queue and you want to receive calls for that queue, please opt-in to receive calls by following the directions below.
Resolution
Open the Zoom App
Link Shortening: Accessing Statistics of Shortened Link
Question
How do I check the statistics of a link I shortened using link.mnsu.edu?
Overview
Login to link.mnsu.edu using your StarID and password
Hover your pointer in the Actions box
Can't see Faculty side of E-Services
: https://eservices.minnstate.edu/faculty/public/secure/home/index?campusid=071
Login using your StarID and Password.
If it connects, then you should be seeing the faculty side of e-services.
Cannot Login to University Laptop
Question
What to do when you cannot Log into University Laptop
Overview
Connect an Ethernet cable to laptop
Login with your StarID and StarID password
If that still does not work
Customer Requesting a SharePoint site
the following information:
What is the purpose for the site?
Who will be the data owners for the site?
When permission changes are requested, the data owner(s) will be the only
D2L Brightspace: Reply to Discussion Thread
Question
How do I post a thread in Discussions? How do I reply to a Discussion thread in D2L Brightspace?
Overview
To post and reply to a Discussions thread in D2L Brightspace, watch this
D2L Brightspace: Adjusting Discussions Reply Setting
://mnsu.learn.minnstate.edu/
Login to D2L with your StarID and password
Enter your course
Click Communication and select Discussions from the drop-down menu
Click Setting
Uncheck Include original post in reply
Click Save
Request Help
MavPRINT Refund Request
misprint
Assign a task to Mark Wildt in systems management
If refund is approved, the student's MavPRINT balance should reflect the change in a few business day
Print costs are 5 cents per page for black and white and 40 cents per page for color print.
Request Help
Dental Clinic
How do I log into the dental clinic computers? ... sign in using your StarID and password but there is an option to use the credentials below on the specialized computer software.
Username: dentlab
Password: dentrix
FlexSync Classroom: Start a Zoom Meeting
Question
How do I start a meeting in a FlexSync Classroom?
Overview
Prior to your meeting time you should have created a meeting space and shared the invitation to that meeting space with
Windows 10 System Updates
Click Update and Security
Click Check for updates. Once that is done, if there are any necessary updates, your computer will automatically install them
You may have to repeat
D2L Brightspace: Randomize Quiz Questions Using Question Pools
Save.
You will now see a Question Pool in your quiz.
Click Save and Close.
Request Help
No Logon Servers New Windows Computer
login without being connected to the network.
To Connect to Network.
Click the network icon located in the bottom Right hand corner of the login screen.
Connect to MavNET and enter your StarID