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Find IP address on Mac OS

  1. Knowledge Base
  2. Network and Communication
 icon or use the View menu to select Network Inside Network Preferences, select either Ethernet (for wired connections) or Wi-Fi on the left side, and your IP address will be displayed in the middle Request Help

Browser - Clear Cache

  1. Knowledge Base
  2. Software and Application Support
 Settings Tap Safari Tap Clear History and Website Data  Tap confirm Quit the browser Chrome for iOS Tap Chrome menu > Settings Tap Privacy Tap Clear Browsing Data Check the data to clear Tap Clear Browsing Data   Request Help

Student Adobe Access from Campus Computers

  1. Knowledge Base
  2. Software and Application Support
Process for students to access Adobe from a campus computer ... NOTES: A sign in with an adobe account will be required each time a new login occurs If the user has a paid adobe account, it will work as well   Request Help

Installing Software from Software Center on Windows

  1. Knowledge Base
  2. Software and Application Support
. Then you will need to wait for the installation to finish.  This may take some time depending on the application you are installing and your Internet connection.   Note:  Be

D2L Brightspace: Time Limits on Quizzes

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
. Check the box next to Set time limit. Enter a time limit in minutes in the text box. Note: By default, Autmoatically submit the quiz when the time limit expires is selected. To change the time

Student Adobe Suite for on Campus Computers

  1. Knowledge Base
  2. Software and Application Support
  3. Adobe
login session. Notes A sign in with an adobe account will be required each time a new login occurs. If the user has a paid adobe account it will work as well.   Request Help

Outlook - Missing Email Messages

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
Question I can't see all my email messages - I see older ones but not newer email messages. Overview Verify Outlook connectivity Check all folders to see if message went into the wrong

D2L Brightspace: Student Quick Guide

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Minnesota State Mankato’s online portal for classes that allows students to stay connected with their coursework 24/7. It is a valuable learning tool for all students, including undergraduate, graduate

Outlook - Share Your Calendar/Mailbox

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
permissions include access to: Calendar Tasks Inbox Contacts Notes Depending on your relationship with the person you’re sharing these items with you will want to choose one

D2L Brightspace: Import a Course Package

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
view a final import summary screen with a list of any notes or warnings. For example, if you import a content topic that is not associated with a module, a module is created for it and this action is

Outlook Cached Mode On and Off

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
Question I am unable to receive or view any emails in Outlook. In the bottom right hand corner it says not connected to MNSU. I am using Windows 10 with Outlook, what can I do? Overview You

Slow Speed Using VPN

  1. Knowledge Base
  2. Network and Communication
  3. VPN
rather than VPN since WorkMSU is a remote desktop connection where only the keyboard, video and mouse go back to to the customer laptop while the actual software runs on a server in the computer center on

D2L Brightspace: Set-up Follett ACCESS links in your course

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
: These links are needed for students to access their MyLab and Revel materials. Notes: For assistance with publisher courseware set-up, please contact your publisher representative. Follett

Computer not powering on - screen , lights or noise not observed

  1. Knowledge Base
  2. IT Professional Services
   Connect laptop to AC adapter o   Verify laptop battery is fully charged o   Dell Laptop Diagnostic and Battery Indicators   3. Check for Desktop o   Verify electricity into the computer

D2L Brightspace: Page automatically scrolls down or jumps down

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
credentials (StarID@minnstate.edu) and follow the steps to sign in. 3. The Request Help widget will appear after sign in. 4. Sometimes you will see a "Fix Connection" to SharePoint