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Locating and Running VPN on Windows

  1. Knowledge Base
  2. Software and Application Support
 vpn.mnsu.edu Enter your StarID for the Username and your StarID Password for the Password and click OK Your VPN client will now connect To verify that you are connected on a

Installing and Running the Cisco VPN for Mac

  1. Knowledge Base
  2. Network and Communication
folder then double-click Cisco AnyConnect Secure Mobility Client to open it. If prompted for a Server, enter vpn.mnsu.edu and click on Connect. Enter your StarID for the

Remote Assistance Teamviewer

  1. Knowledge Base
  2. Software and Application Support
Use this article to get remote assistance through Teamviewer ... Question How do I use remote assistance? What is TeamViewer? How do I download TeamViewer? Overview TeamViewer is the software we use to remotely connect to your PC to help solve tech issues

Cisco Unity Voicemail User Guide

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Cisco Jabber
 Transfer button again to complete the transfer.   Change Voicemail setup options:   Step 1 Connect to Unity Connect from your Cisco VoIP phone or from off campus (above) and enter your PIN

FlexSync Classroom: Join Meeting Without Audio

  1. Knowledge Base
  2. Teaching and Learning
  3. FlexSync
to have the Zoom meeting open on their laptop in addition to being connected using the FlexSync Classroom system. This is possible and recommended if you want to do things like participate in chat

D2L Brightspace: Bongo Video Assignment

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Instructions for the assignment. Note: You may also choose to add a due date or change the scoring method, however, the dates and grades in video assignment do not connect to your D2L Brightspace Grades or

Resolving Issues with Wi-Fi Connectivity in Academic Buildings (Non State-Owned Devices)

  1. Knowledge Base
  2. Network and Communication
Overview With recent upgrades made to our Wi-Fi network in early January 2020, some Windows devices cannot connect to any campus Wi-Fi or have spotty in and out connections. This can happen

Zoom Web Conferencing Solution

  1. Knowledge Base
  2. Video and Digital Media
  3. Zoom
staff recordings are saved for 365 days o Student recordings are saved for 180 days o Everyone can permanently save recordings to MediaSpace Connect with almost any latop, tablet, or

D2L Brightspace: Attendance

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
you need to add Sessions after you've closed the Register, Edit the Register and repeat the steps above. 8. Click Save, then click Close. Note: The Attendance tool does NOT connect to the Grades tool. Grades for attendance will require manual entry.   Request Help

Perceptive Content / ImageNow Report

  1. Knowledge Base
  2. Software and Application Support
  3. Perceptive Content/Image Now
Overview Perceptive Content / ImageNow Business Insight is a Reporting tool. The only person who can create and configure reports is the Perceptive Content / ImageNow Administrator at MSU

Outlook - Export Contacts (Windows)

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
Question How do I export contacts from Outlook in (Windows)  Overview You can find information about this at Microsoft Office support: https://support.office.com/en-us/article/Export-contacts

Outlook - Import Contacts (Windows)

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
Question How do I import contacts in Outlook? Overview Click Import Contacts from Outlook on Microsoft's support site.   Request Help

Perceptive Content / ImageNow Login with StarID

  1. Knowledge Base
  2. Software and Application Support
  3. Perceptive Content/Image Now
Question How do I login to ImageNow with my StarID? Overview The steps to be able to login with StarID to Perceptive Content / ImageNow are as follows: The Security Manager at your

Perceptive Content / ImageNow Direct Print

  1. Knowledge Base
  2. Software and Application Support
  3. Perceptive Content/Image Now
generated within ISRS. The import process automatically links the documents. For more information on Direct Print please go to ImageNow Direct Print   Request Help

Mouse Isn't Clicking Correctly in MavAPPS

  1. Knowledge Base
  2. Software and Application Support
  3. MavAPPS/MavLABS
or single high resolution (2k, 4k, etc) monitors connected to Windows can cause apps not to display at their optimal resolution. Resolution: Click on the ^ to the left of the clock Right