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Smart Devices on Wifi
Amazon Alexa or other smart device connect to wifi. ... Question
How can I connect my Amazon Alexa to the wifi on campus?
Overview
Most smart devices are unaware of enterprise wifi usernames and passwords and require a pre-shared key / password
ImageNow/Perceptive Content - Settings
, but the rest of the settings must be set as they are listed.
Server ID: dimm.campus.mnsu.edu
Server Type: Production
Port Number: 6000
User OpenID Connect: This needs to be
Can't see Faculty side of E-Services
Overview
Why can't I get to the faculty side of e-services? I can only see the student side of e-services, and I need to see the faculty side.
Resolution
Click on the following link
Access Notes from iPhone
Question
How do I access my notes using an iPhone?
Overview
If you have previously configured your iOS device to connect to Office 365, you can access notes following the steps below. To
FlexSync Classroom: Zoom Controlled by Crestron
does not have a big zoom touch display. It instead has a small Crestron display for connecting and controlling Zoom
Instructions:
Connect to Zoom meeting using Crestron
Forward to External Phone Number on Zoom Phone
Use this article to set up call forwarding to an external number from the Zoom Portal or Yealink desk phone. ... : Enter a description to help you identify the external number.
Click Save.
(Optional) Select the check box, Require to press 1 before connecting the call, if you want to require callers to press
Forward Calls Internally on Zoom Phone
Zoom Phone easily allows you to forward calls internally. ... name or number, turn off the toggle "Require to press 1 before connecting the call" and click the acknowledgment checkbox.
Click Save.
Request Help
Diploma Lists
Overview
This article goes over how one may generate a Diploma List of the Registrar Office
Resolution
Internal Only
1. In SQL Server Management Studio connect to server sql12-n1
Accessing ISRS on University Owned Machine
minutes after connecting to the VPN for your drives to connect automatically. If you need to install the VPN, please see this website
Please verify in your File Explorer that your Applications (U
Verify that I am connected to the Always on VPN
Question
How do I know if I am connected to the Always on VPN?
Overview
There are a few ways to view this, but this is probably the easiest method:
In the notification area down near
Locating and Running VPN on Windows
vpn.mnsu.edu
Enter your StarID for the Username and your StarID Password for the Password and click OK
Your VPN client will now connect
To verify that you are connected on a
Remote Assistance Teamviewer
Use this article to get remote assistance through Teamviewer ... Question
How do I use remote assistance? What is TeamViewer? How do I download TeamViewer?
Overview
TeamViewer is the software we use to remotely connect to your PC to help solve tech issues
Computer not powering on - screen , lights or noise not observed
Connect laptop to AC adapter
o Verify laptop battery is fully charged
o Dell Laptop Diagnostic and Battery Indicators
3. Check for Desktop
o Verify electricity into the computer
Yealink Desk Phone Installation
back of the Cisco phone, unplug the network cable from the middle jack (labeled 10/100/1000 SW). This is the cable that connects to the network jack on the wall.
Then, plug that network cable into
Map MavDISK or Department Drive on State-Owned Windows Desktops and Laptops
Mapping drive letters to MavDISK is state-owned Windows desktop and laptops computers. ... . The M: drive connect to your personal MavDISK folders, and the N: drive maps to departmental group folders.
Below are instructions to map drive letters to MavDISK on non-state-owned Windows