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Troubleshooting WorkMSU.rdp connection

  1. Knowledge Base
  2. Software and Application Support
desktop   User Cannot Access WorkMSU.rdp If a user cannot access WorkMSU.rdp, make sure they are in the correct group. The user needs to be in one of the following groups in User Inquiry/Active

D2L Brightspace: App error message when requesting merged courses

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
group ... Question I am a graduate teaching assistant and when I try to open the Brightspace Courses app to request merged/grouped courses it doesn't load. Why do I see a "You don't have access to this

Request for RSO Email Account

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
to generate an account after she verifies they are an active group and the person request it is authorized to do so.  Michelle's contact information is: michelle.harvey.2@mnsu.edu

Outlook - Import Outlook Email Signature (Mac)

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
/starid/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/Main Profile/Data/Signatures   Request Help

Outlook - Copy Outlook Email Signature (Mac)

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
Question How do I copy my Outlook Signature for Mac?   Overview 1. In the Finder go to /Users/starid/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/Main Profile/Data

Outlook - Import Addresses from the Junk Email Filter Lists (Windows)

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
the Delete group, click Junk, and then click Junk Email Options For each of the following tabs Safe Senders, Safe Recipients, or Blocked Senders, click Import from File Request Help

Map MavDISK or Department Drive On Mac

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. MavDISK
StarID for your StarID) or \\mavdisk\msu\group folders for department drives. next to Server Address: then click the + button to add the server to Favorite Servers. Click Connect for groups

D2L Brightspace: Delete a draft Rubric associated to an assignment

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
drop-down list.  When the new drop-down list appears, select Published.  Then, navigate to the assessment (an assignment, quiz or discussion) that the Rubric was associated with to edit

Windows Printer Installation Verification

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
 Solution Center with the desired printer model and location to be added to the printer group   To verify if any MNSU printer is installed correctly, please follow the directions below

Attach an email in Outlook for Windows

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
the Message tab, in the Include group, click Attach Item. Click Outlook Item. Browse through your folder list to find the folder that contains the item that you want to attach. Under Items

User Account for Polleverywhere

  1. Knowledge Base
  2. Accounts and Access
create polls, surveys, generate reports and manage a group of participants . To have that account, please email: itsolutionscenter@mnsu.edu   2- User / participant account: This is the

Zoom Web Conferencing Solution

  1. Knowledge Base
  2. Video and Digital Media
  3. Zoom
You can also request individual or group training with an Instructional Designer. Zoom Features Zoom is available to all students, faculty, and staff with Star ID credentials. Zoom users can

Outlook - Export Addresses from the Junk Email Filter Lists (Windows)

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
Click the Message tab In the Delete group, click Junk, and then click Junk Email Options For each of these tabs Safe Senders, Safe Recipients, or Blocked Senders, click Export to File Select

D2L Brightspace: Create an Analytic Rubric

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
, click the + Add Criteria Group button. Note: Criteria Groups allow you to customize the number of levels for a set of criteria. For example, "Content" and "Sources" criteria have 6 levels and worth 10

How to Access and Customize Buttons on Desk Phones (Yealink Zoom Phones)

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
added for phone numbers you own or a shared line that's part of a call delegation setup or shared line group Speed Dial or BLF: Line keys used for speed dial or busy lamp field. You can change