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What is the process for a user whose wireless is disabled due to infection?

Overview I received a notification that my wireless was disabled because I was infected by a virus, what do I do now? Resolution An infection notification will be received in a user’s e

Instructional Design Definition and Services Offered

instructional-design ... michael.manderfeld@mnsu.edu, or call 2773. Support requests can also be submitted online at https://servicedesk.mnscu.edu/cherwellportal/mnsu, by email at servicedesk@mnsu.edu?, by phone at (507) 389-6654 or in person at the IT Service Desk on the third floor of the Memorial Library.

Respondus: Enable Respondus Monitor

. Uncheck the box next to Environment Check to remove the room scan from the Startup Sequence. Note: Current University guidance from the Office of the Provost states, “Remote proctoring of exams

Manage Call Handling and Voicemail Settings for Zoom Phone

unwanted calls. How can I manage forwarding and transferring calls?  Overview Employees can customize how incoming calls will be handled and delivered to their Yealink desk telephone or Zoom app

MavAPPS for Macs

your account information.  Enter mavapps.mnsu.edu and click on Add. Note:  Your email address will not work. You should get a login prompt for the Citrix Workspace app.  Enter your

Account locked out

Forget. Note:  It is considered best practice to forget any Wi-Fi connections that appear in that you don't commonly use or any old ones. Note:  Going forward you should use eduroam

Descriptive Video Services (DVS)

Phone: (507) 389-6654 Email: itsolutionscenter@mnsu.edu Self-Services: IT Solutions Walk-In: IT Solutions Center, Wissink Hall 121 or the IT Solutions Kiosk located on the first floor Wigley

D2L Brightspace: Export/Import a course package

Question How do I share my D2L Brightspace course with another faculty or Teacher's Assistant(TA)?   Overview Instructor and Teacher's Assistant roles can export a .zip course package file

Digitizing Media

through one of the following: Self-Help: Explore online articles Phone: (507) 389-6654 Email: itsolutionscenter@mnsu.edu Self-Services: IT Solutions Walk-In: IT Solutions Center

Linking LinkedIn Learning Videos in a D2L Brightspace Course

Admin link in the upper right-hand corner  If you do not see this option, please send an email to itsolutionscenter@mnsu.edu and request to be made a LinkedIn Learning Subadmin

D2L Brightspace: Remove/Hide D2L Brightspace Courses with Inactivation

inactive ... the details of the removal. 9. Type delete into the text box, then click the Remove button at the bottom of the screen. Your request will process automatically, you'll receive an email

Emergency Notification

Text Notification StarAlert provides urgent communications via text message and email to faculty, staff and students in event of a campus emergency. Subscribe at mnsu.edu/staralert. Students may

MavPRINT Two-Sided Printing

- Print) From the Microsoft Office app: Click on File in the menu bar. Click on Print. Click Under settings select Print on Both Sides (two-sided) Most other applications: Click on

Accessing MavDISK files using an Internet Web Browser

Question How do I access MavDISK through a web browser?  Overview Note: This method is great for uploading or downloading individual files to and from MavDISK. For uploading or accessing

SMS (Text Messaging) FAQs on Zoom Phone

Frequently Asked Questions for Zoom Phone SMS Texting This is intended for Staff and Faculty Accounts Only. This is not for Student Zoom Accounts. *Please note that Minnesota State University