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Customer Requesting a SharePoint site

  1. Knowledge Base
  2. Web Services
: Please make the requester aware that once Systems creates the site, they are responsible for the settings and maintaining the site. Assign the ticket to the Systems Management Queue.  The Systems Management team may contact the customer for further information.

Android MavMAIL (Office 365) Setup

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
android ... your information as it is requested. Your Email address will be your University credentials:  Students, emeriti, alumni: StarID@go.minnstate.edu Employees: StarID@minnstate.edu

Connecting to eduroam with macOS

  1. Knowledge Base
  2. Network and Communication
  3. eduroam
(for students, alumni and emeritus) or StarID@minnstate.edu and password (for current employees)You may receive a popup asking to allow downloads, select Allow 5. On the next screen, select

D2L Brightspace: Grant Special Access and Extended Quiz Time Limit

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
accessibility ... Question How do I set a quiz in D2L to give a student time and a half to take the quiz? Overview See this comprehensive guide to assist you with granting Accommodations or Special Access to

Multi-Factor Authentication - Self-Enrollment by Phone

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. MFA
Question I don't have a smartphone or I don't want to use my personal smartphone. How can I enroll in multi-factor authentication? Overview Click to follow the link to self-enrollment

Office 365: Changing Document Permissions in Office 365 Delve

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
Question How do I change who has access to my document in Delve? Overview In the Office 365 Delve app, locate the document you want to verify permissions for Click the share icon

D2L Brightspace: Accessibility Checker

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
accessibility ... that your content is accessible to students who use screen readers and/or can benefit from accessible content. Learn even more about the different aspects of the Accessibility Checker, how to use it

D2L Brightspace: Cannot Edit a Rubric

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
rubric] Edit the portion of the rubric you would like to change The Rubric will Auto-Save Associate the Rubric in a new Assignment: Click Assignments under the Assessments drop-down menu

Connecting to eduroam with iPhones

  1. Knowledge Base
  2. Network and Communication
  3. eduroam
emeritus) or StarID@minnstate.edu and password (for current employees)You may receive a popup asking to allow downloads, select Allow  On the next screen, select JoinNow  Select Install to

D2L Brightspace: Import a Course Package

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
complete. 7. When the process is finished, you will see a successfully imported message. Click View Content to see the imported items in Content Click View processing logs link to

D2L Brightspace: View Question Feedback in Quizzes

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How do students view feedback on a D2L Brightspace quiz?  Overview Grades, feedback, and statistical information will not be available until they are released by your instructor or

Check for Local Administrator Rights on Windows

  1. Knowledge Base
  2. Software and Application Support
admin ... shown below   If your account does not have Administrator under your name and you believe to be in error, please contact the IT Solutions Center at ITSolutionsCenter@mnsu.edu or 507-389-6654.   Request Help

Find Media Access Control (MAC) address on PC

  1. Knowledge Base
  2. Network and Communication
descriptions similar to Microsoft Wi-Fi Direct Virtual Adapter or WAN Miniport. To copy to all of this information to the clipboard, type ipconfig /all | clip. You can also left-click and highlight the text you wish to copy and right-click to copy. Request Help

Cisco Jabber Client: Installation

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Cisco Jabber
-service   Once self-service loads log in to the service by clicking on the log in button in the upper right of the software Type in your starID and password In the

D2L Brightspace: Unable to Enable LockDown Browser

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
(even a blank space) in the Message field and save the quiz again: 1. Navigate to your course offering 2. Click the Assessment menu 3. Click the arrow next to the title of the Quiz 4