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How to Connect to MavLABS

  1. Knowledge Base
  2. Software and Application Support
  3. MavAPPS/MavLABS
are successfully connected to a computer from the labs at the University.   Frequently Asked Questions:  Can I log in to two or more devices at the same time? Yes, you can log in to two

Student Employee EPiServer Authentication

  1. Knowledge Base
  2. Web Services
Student employees with access to the EPiServer content editor must use <starid>@minnstate.edu. Students using <starid>@go.minnstate.edu to log in to EPiServer WILL NOT be able to access the content editor.

What is the process for a user whose wireless is disabled due to infection?

  1. Knowledge Base
  2. Network and Communication
device on the campus network, they will require a log file from a virus scanning engine stating that the device is clean. The general procedure is as follows: IT Security will generate the ticket

Add Pictures to Media in Tightrope

  1. Knowledge Base
  2. Software and Application Support
Question How do I add pictures to Media in Carousel? Overview Via any web browser, log onto Front Door/Tightrope Once you have logged on, click Carousel Click Media Click Pictures

Manually freeze/thaw machines in Deep Freeze

  1. Knowledge Base
Overview How do I thaw a Deep Freeze machine?  What are the keyboard commands to thaw or freeze a Deep Freeze machine. Resolution Windows Log into the Windows. Press Ctrl, Alt

Cannot Login to University Laptop

  1. Knowledge Base
  2. Accounts and Access
login ... Question What to do when you cannot Log into University Laptop Overview Connect an Ethernet cable to laptop Login with your StarID and StarID password If that still does not work

No Logon Servers New Windows Computer

  1. Knowledge Base
  2. Accounts and Access
Question I turned on my new Windows computer and it is not allowing me to login because there is no network/ WI-FI ?  Overview The first time a computer is logged into for a specific user

ISRS Login Issues

  1. Knowledge Base
  2. Software and Application Support
login ... Question My ISRS account also is not allowing me to log on. Where can I get help? Overview If you are experiencing issues logging into ISRS/Uniface, try the following steps: Delete the

MavConnect Error "Expired Session: Your MavConnect Session has been Expired

  1. Knowledge Base
  2. Software and Application Support
. Certain browser versions enforce stricter security in terms of cookies and cross-site scripting, which results in the error above when attempting to log into MavConnect. See the browser cache clearing document here Request Help

Access MavLABS from macOS

  1. Knowledge Base
  2. Network and Communication
logged in, you will see a list of available computers.  Choose a computer and click “Connect”...   Request Help

Connecting to Krypton

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Krypton
window to automatically try to sign in next time you log into the computer. Unselect Reconnect at sign-in checkbox. Select Connect using different credentials checkbox.  Note: If you don't do

Krypton: Set Password

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Krypton
Question How do I reset my Krypton account password? Overview Open a web browser. Navigate to Campus Account Settings. Log in using your StarID and StarID password

D2L Brightspace: Remove Courses

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
account:  Log in to D2L Brightspace with your Star ID credentials. On the homepage navbar, click the Instructor Resources menu. If you do not see Instructor Resource, please contact IT

Linking LinkedIn Learning Videos in a D2L Brightspace Course

  1. Knowledge Base
  2. Teaching and Learning
Question How do I link videos from LinkedIn Learning into D2L? Overview We strongly recommend that you add language in your syllabus or D2L course that directs students to create their

Posting Content in the Mav Life App as a Department

  1. Knowledge Base
Campus Cloud portal   Enter your email and password and click “Log In.”  (Your email is your University email address (usually FirstName.LastName@mnsu.edu) and the password is the password you