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ISRS Login Issues
login ... Question
My ISRS account also is not allowing me to log on. Where can I get help?
Overview
If you are experiencing issues logging into ISRS/Uniface, try the following steps:
Delete the
Respondus Monitor or Respondus LockDown Browser not launching for students in D2L Brightspace
LockDown Browser.
Follow the prompts to log into LockDown Browser.
Look for the "Fix it" button and click it to re-enable the LockDown Browser.
Learn more about common issues and fixes for
MavConnect Error "Expired Session: Your MavConnect Session has been Expired
. Certain browser versions enforce stricter security in terms of cookies and cross-site scripting, which results in the error above when attempting to log into MavConnect.
See the browser cache clearing document here
Request Help
Connecting to Krypton
window to automatically try to sign in next time you log into the computer. Unselect Reconnect at sign-in checkbox.
Select Connect using different credentials checkbox.
Note: If you don't do
How to Image a Mac Computer
MavDISK/software
7. Install Jamf quick add
8. Approve MDM Profile
9. Log into self service with StarID and password
10. Do steps 1-4 under the staging tab
Cisco Jabber Client: Individual Setup
Question
How do I sign into Cisco Jabber?
Overview
After the number has been provisioned and Jabber has been installed there are a few steps to get logged in. The steps for initializing an
Krypton: Set Password
Question
How do I reset my Krypton account password?
Overview
Open a web browser.
Navigate to Campus Account Settings.
Log in using your StarID and StarID password
Cisco Jabber Client: Call Center Initial Setup
functions, you will need to log into Finesse
Help installing the VPN can be found in our knowledge article: VPN Client Installation
Our knowledge article: Installing and Running VPN on Windows can
Student Adobe Suite for on Campus Computers
Question
Having trouble logging into Adobe in campus computer?
Overview
Launch an Adobe Application from a campus computer.
Sign in with an adobe account from the Adobe login
Microsoft Always on VPN
if you were locally on campus for many of the services and systems you are used to connecting to such as MavDISK, logging into your computer after resetting your StarID password, Windows Updates, ISRS
Opening SPSS with MavLabs
Question
How do I use a MavLabs to access SPSS?
Overview
Navigate to https://mankato.mnsu.edu/it-solutions/help-support/mavlabs/
Click the Yellow Login button
Choose
Add/Remove Modules Lumension
Overview
This article goes over how one may add/remove modules on Lumension.
Resolution
1. Once logged into Lumension hover over Manage, then select Endpoints.
2. If there are
Accessing MavDISK files using an Internet Web Browser
many files:
1. Open your Web browser.
2. Navigate to MavDISK Web Access
3. Log in using your StarID and StarID password.
4. From here, you can choose to open your personal MavDISK folders
Access Power BI in the Cloud
@mnsu.edu or 507-389-6654 to request access.
The Power BI screen will load.
You are now logged in and ready to begin working with Power BI.
Request Help
D2L Brightspace: Request merged/grouped courses
Question
How do I add my classes to D2L Brightspace? How do I group multiple sections into one course? How do I combine my 400 and 500 level courses together in D2L Brightspace?
Overview