Search 129 Results

Can't Find What You Are Looking For? Sign In Now
You are currently not logged in and some search results only show up if you login.

Slow Speed Using VPN

  1. Knowledge Base
  2. Network and Communication
  3. VPN
campus   NOTE: Some Mac computers will have slow VPN service if IPV6 is enabled   Request Help

Microsoft Teams - Quit or Sign Out

  1. Knowledge Base
  2. Software and Application Support
Overview How do I close or sign out of Microsoft teams?  Resolution If Teams is not responding or having issues, it may be necessary to close the program. Right click over the Teams

Adobe Error - You Don't Have Access to Manage Apps

  1. Knowledge Base
  2. Software and Application Support
  3. Adobe
machine. Then follow the steps below.    Navigate to the following location Windows: C:\Program Files (x86)\Common Files\Adobe\OOBE\Configs\ Mac OS: /Library/Application Support/Adobe/OOBE

Adobe Acrobat is Asking for a Login/Trial Period

  1. Knowledge Base
  2. Software and Application Support
  3. Adobe
Question What can I do if Adobe is asking for a Login/Trial period?  Overview Please see Adobe's Website and follow the steps to try to resolve the issue   Request Help

Respondus: LockDown Browser and Respondus Monitor Guide (Students)

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question What is Respondus LockDown Browser? What is Respondus Monitor? How do I use it during my exams? What are common issues and how do I fix them? Overview LockDown Browser is a special

D2L Brightspace: Update Email Signature

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question I get an error message when trying to update my email signature. How do I change the email signature that is sent out in D2L Brightspace? Overview There is a known issue that causes

MavAPPS for Chromebook

  1. Knowledge Base
  2. Software and Application Support
  3. MavAPPS/MavLABS
Installing and Running the Cisco VPN for Mac Navigate to the Google Play store and search Citirix Workspace. Install Citirix Workspace. Open Citirix Workspace. Chose approve or deny on

Troubleshooting WorkMSU.rdp connection

  1. Knowledge Base
  2. Software and Application Support
Question WorkMSU isn't working, how do I fix the issue? Overview If a user encounters issues when attempting to use WorkMSU, see troubleshooting below:   Connection Was Denied Error

Outlook - Change Your Default Address Book

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
Question How do I change my default address book?  Overview NOTE: This solution only works for Windows. This functionality in Outlook on a Mac is not available currently Change

Shared Mailboxes Setup

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
based MavMAIL (OWA) - Method 2 Outlook 2013 and newer (Windows) Outlook 2016 and newer (Mac) Method 1:  Direct Access Web Based MavMAIL (OWA) This will let you directly access the mailbox

Warranty Help for Apple, Dell, Microsoft, and Consumer Priority Service

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
Question I have Warranty for my computer and it does not work properly. I would like to talk with my manufacturer about repairing my computer by helping me resolve the issue.    Also, I may

FlexSync Classroom: Join Meeting Without Audio

  1. Knowledge Base
  2. Teaching and Learning
  3. FlexSync
, or control Breakout Rooms. When doing this be sure to join the meeting without joining audio, so you do not create feedback or echo issues. Some people try to stop the feedback loop by muting the

MavAPPS has no apps or showing old app

  1. Knowledge Base
  2. Software and Application Support
  3. MavAPPS/MavLABS
 articles for Windows, Mac, or Chromebook to find out how to open the application if you don't know how. Click on the gear icon in the upper right corner. Select Refresh Apps

Connecting to eduroam with Windows 10/11

  1. Knowledge Base
  2. Network and Communication
  3. eduroam
not require any Wi-Fi related updates on your Mac.   See other articles: KCS 23153 Resolving issues with Wi-Fo Connectivity in Academic Buildings. KCS 22990 eduroam Frequently Asked Questions (FAQ)

Windows 10 System Updates

  1. Knowledge Base
  2. Software and Application Support
  3. Adobe
this process more than once to Install all updates Check online for updates from Microsoft Update under Check for updates Download and run Dell Support Assist If you have any issues, please call IT Solutions x6654   Request Help