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Question Outlook is not updating my emails, how do I resolve this?  Overview Occasionally, it is necessary to rebuild the cache of an Outlook data file to resolve issues that are happening

Question When I connect my laptop through VPN, I can't use Uniface (ISRS)    Overview After connecting to VPN with a state-owned computer, ISRS (Uniface) does not work.   Before the

for installing VPN). Once VPN is logged in, follow the instructions below to map a drive to MavDISK. Note: if you are off campus, you will need to install and use the Cisco AnyConnect VPN client

Process to request Adobe as a staff, faculty or student worker only ... different from your StarID password NOTE: If you had an existing license, you would need to log out of all Adobe Products and then sign back in with your firstname.lastname@mnsu.edu email and

with instructors, faculty and students who a) have a registered disability, or b) work with or teach a person with a registered disability to ensure that course materials are accessible and that

Forget. Note:  It is considered best practice to forget any Wi-Fi connections that appear in that you don't commonly use or any old ones. Note:  Going forward you should use eduroam

Question What is acceptable use consist of on MNSU Campus?  Overview The residence hall network is a shared resource designed for student access to the Internet for appropriate academic and

We are not able to recover deleted voice messages in Zoom Phone. ... Question Can I recover a voicemail that I deleted?  Overview Unfortunately, you can't recover a voicemail that's been deleted. You will receive an email notification with the voicemail

               Faculty and Staff: StarID@minnstate.edu You may or may not be prompted to enter a username and password. Sometimes if you are prompted, it will automatically fill in the correct

Zoom Phone allows you to set your office hours to your work schedule. This document also allows for you to change your Auto-Reception Settings. ... Question How can I change business hours to match the hours that I work, and change how calls are handled after hours? Overview Zoom Phone is set up with default working hours of 7:30am to 5

either Select New Employee Contact Card or Select New Student Contact Card. Note:  The Employee Contact and Student Contact will only display if you fall into that type of roll.  The Select New

will need to turn off automatic replies manually Note: If you do not see Automatic Replies, use Rules and Alerts to set up your out-of-office message. On the Inside My Organization tab, type

Registration and Academic Records (Registrar’s Office) Help Desk located on the first floor of the Wigley Administration building for assistance in adding or changing the email address associated with

request are as follows: Contact the IT Solutions Center in any one of the following ways: Call 507-389-6654 E-mail itsolutionscenter@mnsu.edu Submit a ticket with IT Solutions In person: The

force a refresh of the applications within the Citrix Workspace application. Old Applications: Resolution: Open the Citrix Workspace application. Note:  See one of the MavAPP