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Accessibility Consulting
Overview
Accessibility Consulting services are available at Minnesota State Mankato
In collaboration with Accessibility Resources, Information and Technology Solutions is available to consult
Department Email Groups
under that Department.
MNSU-org-SubDepartment sends email to employees ONLY in that Sub-Department.
Note that permissions to email the group are restricted to the members of the group and the
Using Call Park
Question
How can I place a call on park and how can someone resume the parked call?
Overview
How to park a call (desktop client or mobile app)
Sign in to the Zoom desktop client or
D2L Brightspace: About Assignments
Question
How to I upload Assignments on to D2L Brightspace? How do I provide Video and Audio feedback on assignments? How do I allow Students to see the Turnitin Similarity results in Assignments
D2L Brightspace: Discussion Topics/Forums Not Displaying for Students
Question
Why can't my students see discussions forums/topics in D2L?
Overview
If students report that they cannot see a Discussion Forum or Topic, sometimes this is due to Availability or
Outlook Emails - Delivery Delay
Question
Why are some emails being delayed when sending?
Overview
·Safe Links is a Microsoft feature that in part provides scanning and verification of links in email messages. The Pre
Entering Holiday Pay
My Holiday Pay isn't populating for me, how can I get it entered?
At this time holiday pay is not auto-populating in schedules for some employees. If this is the case for you, add holiday time to
D2L Brightspace: Adding Feedback to Quizzes when Grading
Question
How do I add in individual feedback to students on quiz questions? When grading Quizzes, can I add feedback for a specific student?
Overview
You can provide overall feedback
Change Your Name On Zoom
Question
How can I change my name on Zoom?
Overview
You can rename yourself on the Zoom clients and your account profile in Zoom to keep your name up to date across the platform.
Change
Disabling SMS (Text Messages) on Zoom Phone
number.
*Please note that Minnesota State University Mankato is currently in the process of transitioning all employees from the Cisco phone system to the Zoom phone service. This article applies
D2L Brightspace: Export grades to spreadsheet
Assessment menu.
Click Grades from the menu
Select the Enter Grades tab.
Click the Export button.
Select All Users in the ‘Export All Grade Items for’ menu. Click Apply.
Check the box next to
Zoom App Not Updating
Question
My Zoom app is on an old version, how do I update it? My zoom app says it is up-to-date but it is not, how can I fix this?
Overview
This article is intended for State Assets only
Zoom Phone - Call Queue Notifications
, mobile app, and desk phones. This setting also syncs with the identical desktop client and mobile app setting.
Sign in to the Zoom web portal.
In the navigation menu, click Phone System
Change Default Ringtone on Zoom Phone
This article is intended for faculty and staff to change the default ringtone on your University Zoom Phone App ... devices:
Zoom Desktop or Laptop App
To change the default ringtone on your Zoom Phone through the Zoom app, follow the steps below:
Click on your profile on the upper right-hand side in the
D2L Brightspace: Error uploading to Assignments or Content
Overview
When I am trying to upload into Content or an Assignments folder I am getting an error that says, "Oops there was a problem." What can I do to upload my file?
Resolution
The most