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StarID Password Reset

  1. Knowledge Base
  2. Accounts and Access
starid ... Question How do I reset my password? How do I reset my StarID password? Overview If you do not know your password, or your password is not working: Visit the website https

Krypton: Set Password

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Krypton
Question How do I reset my Krypton account password? Overview Open a web browser. Navigate to Campus Account Settings. Log in using your StarID and StarID password

Activate StarID With Personal E-mail Address

  1. Knowledge Base
  2. Accounts and Access
starid ... top box and your email address or last name in the bottom box, then click Continue.      You now need to create a password for your StarID. To create the password associated with it

Reset Voicemail Pin

  1. Knowledge Base
  2. Network and Communication
reset-pin ... Question How do I reset my voicemail PIN? Overview Individuals can now set their own PIN by the following steps: Navigate to https://my.mnsu.edu/account/.  Login with your StarID and

Adobe - Change Your Password

  1. Knowledge Base
  2. Software and Application Support
  3. Adobe
password ... Question How do I change my password for signing into Adobe?  Overview Instructions for how to reset your Adobe password can be found on Adobe's website at: Learn how to reset a forgotten password or change your existing passwords. (adobe.com) Request Help

Log In to Scholarship Finder as a Student Applicant

  1. Knowledge Base
  2. Accounts and Access
Scholarship Finder. They will receive an invalid username and password error even though they just reset their StarID password.   Troubleshooting for Scholarship Finder Login Problems: Change

Connecting to Krypton

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Krypton
  Note: Replace starID with your own starID. Password:  krypton password. Note: If you don't know your krypton password you can view the following FAQ:   Click

Outlook Errors Profile Removal

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
. At times, you may manually have to type the Name, Email, and Password of the user. (Replacing your StarID for StarID):              Students, Alumni and Emeriti: StarID@go.minnstate.edu

Microsoft Teams - Install

  1. Knowledge Base
  2. Software and Application Support
Question How do I download Microsoft Teams? Overview Visit office.com and sign in with your StarID@go.minnstate.edu for students, or StarID@minnstate.edu for staff and StarID password

Cisco Jabber - Login Issues

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Cisco Jabber
the Jabber login screen Click Continue Enter just your StarID (remove @mnsu.edu) and your StarID password Jabber should log you in   For Call Center Jabber users, follow the process

Cannot Login to University Laptop

  1. Knowledge Base
  2. Accounts and Access
starid ... Question What to do when you cannot Log into University Laptop Overview Connect an Ethernet cable to laptop Login with your StarID and StarID password If that still does not work

MediaSpace - How to Access

  1. Knowledge Base
  2. Software and Application Support
Question How do I access MediaSpace? Overview Navigate to https://mediaspace.minnstate.edu Login using your StarID and Password Request Help

Setup Outlook with a Department E-mail Account

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
Enter a name for the profile.  This is used to identify the account Clear the Email Address: box and enter the email address you want to add Enter your StarID password in the Password and Retype

Cisco Jabber Client: Individual Setup

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Cisco Jabber
individual’s Jabber client for both the Mac and PC platform are below:   NOTE: Login is StarID@mnsu.edu and StarID password not a PIN   The instructions below are for an individual

Text Messages Sent By The University and Opt In/Out Procedures

  1. Knowledge Base
  2. Network and Communication
Messages for University Deadlines, Events, and Reminders D2L StarALERT Browse to https://my.mnsu.edu/account/ Sign-in with your StarID and password Select Change or add Star