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ISRS Gives a Side by Side Configuration Error
Question
What to do when ISRS gives a side by side error?
Overview
This happens when a computer doesn't have Visual Studio C++ 2005 x86 installed.
Navigate to one of the following
Enabling/Disabling Do Not Disturb (DND) on Zoom Phone
How to Enable/Disable DO NOT DISTURB on your Zoom Phone, or Yealink Desktop ... Question
How do I enable or disable DO NOT DISTURB (DND) on my Zoom phone?
Overview
Enabled DND will automatically bring calls to VM. You can set DND to multiple time frames, 20 minutes 1
Outlook - Change Your Default Address Book
.
On the Home tab, click Address Book icon
In the Address Book dialog box that opens, click Tools and then click on Options
Under When opening the address book, show this address list
Set Personal Emergency Location on Zoom Phone
Zoom allows you to set your personal emergency location if you are working remote. ... location set, an icon on the top right will appear in the Phone tab
Click on the icon and Select Add Emergency Address
Fill out the address and make sure the
Obtain Email Addresses For Research
Overview
Identify the specific information you need
Identify how many email addresses?
Identify, if any, specific characteristics, demographics, or parameters you need to filter
User Account for Polleverywhere
account student will need to have access or participate to secured polls and surveys. This account can't modify or add polls and surveys. There are different ways to be invited to have such an account
MediaSpace - Create Recording
Question
How do I record videos through MediaSpace?
Overview
Navigate to https://mediaspace.minnstate.edu
Login using your StarID and Password
Click the Add New button
Click Kaltura
Request a New Distribution List
Question
How do I request a distribution list?
Overview
To request a new Distribution List, please have a staff member submit the following information to IT Solutions Center
Select 2
MavAPPS for Chromebook
Client.
Installing and Running the Cisco VPN for Windows
Installing and Running the Cisco VPN for Mac
Navigate to the Google Play store and search Citirix Workspace.
Install Citirix
Multi-Factor Authentication - Lost Smart Phone
Question
I lost my smart phone. How do I verify my sign-in?
Overview
Sign-in to MavMAIL
On the Approve sign in request screen, click Sign in another way
Choose one of the other
Setup MavMAIL on Outlook App Mobile Device
company owned devices, download the Microsoft Outlook App from the Self Service App.
Open Self Service App
Tap on "MNSU"
Locate the Outlook App and Install.
Open the Outlook App
Find Media Access Control (MAC) address on PC
descriptions similar to Microsoft Wi-Fi Direct Virtual Adapter or WAN Miniport.
To copy to all of this information to the clipboard, type ipconfig /all | clip. You can also left-click and highlight the text you wish to copy and right-click to copy.
Request Help
Outlook General Troubleshooting
)
Locate the file that is ending in .ost
Right click and rename the file to .old
Open Outlook and check if the issue is resolved
If issue persist, please follow steps from Microsoft’s Outlook For
Slow Speed Using VPN
internet ... rather than VPN since WorkMSU is a remote desktop connection where only the keyboard, video and mouse go back to to the customer laptop while the actual software runs on a server in the computer center on
Troubleshooting WorkMSU.rdp connection
these steps:
Guide the customer in finding the WorkMSU.rdp in their downloads folder
Copy and paste it to the desktop
Inform the customer to only use this to access the new remote