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Digitizing Media
Instructors are increasingly dependent on a wide range of media to support instruction. If you have a video or audio clip we can help get it digitized and posted online, while assisting in performing
Verification for Microsoft Multi-Factor Authentication Not Sending
could be causing the problem, along with refreshing your device’s core components.
Verify your security information is correct
Check to make sure the security verification
Android MavMAIL Setup Native Mail App
Navigate to your Accounts (or Accounts and backup, then Manage accounts) and press Add Account
Select Email and press Office 365
NOTE: If you do not see an option for "Office 365", go into
Set Up Speed Dials or Busy Lamp Fields (BLF) on Zoom Phone
Speed dials and busy lamp fields are available to use on desk phones, you can configure speed dials or busy lamp fields within the Zoom Settings. ... available in the Zoom App Softphone.
To set up a "Starred Contact" on the soft phone App, please see Starred Contacts
Speed Dials
Speed Dial is a feature that allows you to assign long phone
What is ManageEngine?
computer to restart, your computer will show you a notification in the bottom right-hand corner.
In the notification window choose Restart Now or Postpone Restart, then click on Ok
ImageNow/Perceptive Content - Settings
alleviating the need for physical transfer of paper documents while keeping the documents accessible to appropriate University personnel.
Settings will need to be adjusted in order for Perceptive
Emergency Notification
Overview
Emergency audio broadcast and text message used to communicate to campus clientele in event of an emergency situation. Audio broadcast of emergency notifications occur through telephones
Descriptive Video Services (DVS)
Question
How do I get help with Description Video Services (DVS)?
Overview
We currently have IT Solutions staff available to assist faculty in descriptive video services (DVS) - also known
StarID Password Reset
or MavCARD to verify your identity.
Enter your New Password and Confirm New Password
Select a preferred email for notifications, read the Acceptable Use Policy and place a checkmark in the
Check Voicemail on Zoom Phone
Question
How do I check my voicemail on Zoom Phone? How do I reset my voicemail pin?
Overview
These document is intended for users to check their OWN voicemail or for users to check the
How do I obtain a TechID, StarID, MavMAIL/email, and MavCARD for employees not hired by Minnesota State University, Mankato Human Resources (HR)?
MSU, Email, TechID, StarID, and MavCARD identity card. This process is required to get those initial resources. ... get those initial resources.
Since you are not an MSU-Mankato HR hired employee, we refer to you as a member of a cohort, or an affiliate member. You will need to have an MSU-Mankato employee sponsor
SMS (Text Messaging) FAQs on Zoom Phone
Mankato is currently in the process of transitioning all employees from the Cisco phone system to the Zoom phone service. This article applies only to those who have been moved to the Zoom phone
Hardware Standards and Replacement Cycles for State-Owned Computers
University technology device hardware standards and recommendations for computer replacement cycles that comply with Minnesota State requirements to keep devices running securely and effectively. ... Windows Computers:
Microsoft or Dell
9th Generation Intel Processor (To run Windows 11)
8 GB of Ram
256 GB Hard Drive
New Windows Computer Purchases
Adding and Managing Contacts
To add contacts that are not part of zoom phone yet, you must add the user as an external contact. ... Question
How can I add an external contact or manage my contacts?
Overview
How to view the Contact Directory on Zoom App:
Sign in to the Zoom desktop client.
Click the
Using Your Yealink Desk Phone for Zoom Meeting Audio (Companion Mode)
setting up a Zoom Meeting button on your Yealink desk phone. This is referred to as Companion Mode.
When companion mode is set up, your Yealink phone works in conjunction with your computer to be