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Using Call Control for Yealink Desk Phone

and is easier for the employee to look up directory information, transfer calls, put callers on hold, or hang up the call. ... Question Is there a way to use the Yealink phone and control the call using the Zoom app to record, hold or transfer a call? Overview The Zoom App and Yealink phone can be linked together to

Submitting a Request for Accessibility Consulting

Overview Accessibility Consulting services are available at Minnesota State Mankato In collaboration with Accessibility Resources, Information and Technology Solutions is available to consult

About Department Email Groups, Addresses and Listservs

All employees are assigned to groups based on their department, division, or college. The primary usage of these groups is to send email communications. Department email group membership is based on ... under that Department. MNSU-org-SubDepartment sends email to employees ONLY in that Sub-Department.  Note that permissions to email the group are restricted to the members of the group and the

Using Call Park

Call park allows phone users to place a call on hold and let another phone user resume the call from any phone or Zoom client. After parking a call, Zoom Phone generates a retrieval code. Any other phone user can use the retrieval code to resume the call. ... Question How can I place a call on park and how can someone resume the parked call?  Overview How to park a call (desktop client or mobile app) Sign in to the Zoom desktop client or

Requesting a RSO Email Account

Question How can I make a student RSO account?  Overview RSO or recognized student organizations have to contact Student Activities.  They will put in a request for to generate an account

Accessing Adobe Creative Cloud on campus computers for students

Process for students to access Adobe from a campus computer ... Question How can I access Adobe from a campus lab computer?  Overview Launch an Adobe Application from a campus computer Sign in with an adobe account from the Adobe login NOTE: If

Verifying Always On VPN Connection

administrative restrictions or licensing requirements.  Overview There are a few ways to view this, but this is probably the easiest method: In the notification area down near the clock, click on

About Workday Implementation Phases

begun on the implementation of Workday for student processes and is expected to go live in 2028-2029. Find more information about Workday student and implementation timelines on the NextGen Hub website

Sharing an Outlook Calendar With Someone

Overview This article goes over how one may share their outlook calendar with someone.. Resolution Navigate to your calendar in Outlook. Right-click on your calendar under My

About Acceptable Use Policy for Apogee Network

Question What is acceptable use consist of on MNSU Campus?  Overview The residence hall network is a shared resource designed for student access to the Internet for appropriate academic and

About Microsoft Teams and Channels

This article contains all knowledge required to operate Microsoft Teams and managing channels. ... Team owner, member, and guest capabilities Video: Go to guide for team owners Video: Get your team up and running      Work in teams Learn about teams and channels Team owner

Changing Your Name On Zoom

Use this article to change your name on zoom. ... Overview You can rename yourself on the Zoom clients and your account profile in Zoom to keep your name up to date across the platform. Environment State-Owned Devices: Equipment

Expense Reports

The article provides guidance on submitting expense reports in Workday, including p-card transactions, and instructions for supervisors on reviewing and approving expense reports, as well as delegating approval responsibilities during absences. ... currently do using an Employee Expense report. P-card transactions are now also reconciled in Workday under the Expense menu. Helpful expense report how-to resources: Expense Report Job Aid Demo

About IT Solutions Writing Guide

These are key pillars and guidelines for success in writing about technology and IT Solutions at Minnesota State University, Mankato. ... internal ... These are key pillars and guidelines for success in writing about technology and IT Solutions at Minnesota State University, Mankato. Always reference the University Brand and Style Guide (login

Setting Up Speed Dials or Busy Lamp Fields (BLF) on Zoom Phone

Speed dials and busy lamp fields are available to use on desk phones, you can configure speed dials or busy lamp fields within the Zoom Settings. ... available in the Zoom App Softphone. To set up a "Starred Contact" on the soft phone App, please see Starred Contacts  Speed Dials Speed Dial is a feature that allows you to assign long phone