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Changing Your Multi-Factor Authentication Options
Question
How do I change my multi-factor authentication method?
Overview
To change your multi-factor authentication (MFA) options, please click here
If you are unable to change your MFA
D2L Brightspace: Remove/Hide D2L Brightspace Courses with Inactivation
inactive ... the Instructor Resources widget.
-or-
2.a. If prompted, log in with your MavMail credentials.
2.b. If prompted, click the Allow button to grant permission to use SharePoint with your
JSTOR Login Issues
JSTOR provides access to more than 12 million journal articles, books, images, and primary sources in 75 disciplines.
https://www.jstor.org/ ... Question
I am unable to login to JStor, who can I contact?
Overview
Have user reset password first, wait a few minutes and then try again. If issues persists, please have user fill out a request to contact Library Services here https://libguides.mnsu.edu/c.php?g=934760
Request Help
Renting a IT Solutions Academic Computer Center Lab(s)
access to the software on the machine and the Internet.
A staff member helping everyone get logged in and going.
Standard IT Solutions Center support provided throughout the rental period.
Labs will
D2L Brightspace: Import a Course Package
complete.
7. When the process is finished, you will see a successfully imported message.
Click View Content to see the imported items in Content
Click View processing logs link to
What is the process for a user whose wireless is disabled due to infection?
instructions.
Upon completion of the scan, the Solutions Center will create a task and assign it to the IT System Management Team. The Solutions Center will attach the log file of the scan to the task.
The
Manually freeze/thaw machines in Deep Freeze
Overview
How do I thaw a Deep Freeze machine? What are the keyboard commands to thaw or freeze a Deep Freeze machine.
Resolution
Windows
Log into the Windows.
Press Ctrl, Alt
Turnitin: Test submit or submit drafts to Turnitin in D2L Brightspace
.
Scroll down and click Submit to save changes in the Optional Settings.
Click the Save button in the Manage Turnitin window.
Finally, in the Edit Assignments page, click the Save and Close button.
Request Help
D2L Brightspace: Exporting Course Components
in other learning management systems.
Select Export as Thin Common Cartridge if you wish to import a minimal version of the course with only web links, learning tool interoperability (LIT) links
No Logon Servers New Windows Computer
Question
I turned on my new Windows computer and it is not allowing me to login because there is no network/ WI-FI ?
Overview
The first time a computer is logged into for a specific user
D2L Brightspace: MavPASS Leader or SCoT Observer Course Access
Consulting on Teaching (SCoT) program with the Center for Excellence in Teaching and Learning - how do I give them access to my course materials and classlist?
Overview
Grant access to MavPASS Leaders
Azure Downloads Fails to Install
Question
What can I do if my Azure download fails?
Overview
If you are experiencing issues with software downloading through Microsoft Azure Education, please contact Microsoft directly for
D2L Brightspace: Import Grades to eServices for Final Grade Posting
ready to import from D2L Brightspace and post final official grades.
Import and post final grades
Use the instructions posted on the Registrar's website to log into eServices and post final grades
ISRS Login Issues
login ... Question
My ISRS account also is not allowing me to log on. Where can I get help?
Overview
If you are experiencing issues logging into ISRS/Uniface, try the following steps:
Delete the
Respondus: LockDown Browser and Respondus Monitor Guide (Students)
Browser)
To begin a quiz using Respondus LockDown Browser:
Close all programs, unless one is used to connect you to the Internet.
Log into D2L Brightspace with a regular browser, select the