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Outlook - Export Addresses from the Junk Email Filter Lists (Windows)

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
Question How do I export my Outlook Junk Email Filter lists?  Overview The Outlook Junk Email Filter checks the sender of every incoming message against lists of email addresses and Internet

MavAPPS for Windows

  1. Knowledge Base
  2. Software and Application Support
  3. MavAPPS/MavLABS
available if you are on campus (Mankato or Edina) or if you are using the Cisco AnyConnect VPN Client.  Please view the knowledge articles below if you need assistance using or installing the Cisco

Student Staff Accounts in Microsoft Office 365- Email, OneDrive and More

  1. Knowledge Base
  2. Software and Application Support
manage these roles. Graduate Teaching Assistants automatically get staff accounts; others might based on need. ... account ... in Office 365 such as access to edit in SharePoint or the ability to use Microsoft Bookings. Your role as an employee, and as a student are not completely dependent on each other. For example, you

Zoom Phone International Calling Request

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
Question How do I call internationally? Overview Please submit a ticket to IT using the button below to request international phone access and list every country you may need to call in the request.    Request Help

MavAPPS for Macs

  1. Knowledge Base
  2. Software and Application Support
  3. MavAPPS/MavLABS
or Edina) or if you are using the Cisco AnyConnect VPN Client.  Please view the knowledge articles below if you need assistance using or installing the Cisco AnyConnect VPN Client. Installing

MavAccess

  1. Knowledge Base
  2. Accounts and Access
Question What is MavAccess? Overview MavAccess is an online accommodations system that is used by Accessibility Resources. Issues with students inability to login to this resources should be referred to Accessibility Resources.

Dell Hardware Diagnostic Test

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
-diagnose-and-fix-hardware-problems-on-your-dell-pc--tablet-or-servers?lang=en Turn on the machine and press the F12 key when the Dell icon appears Once the boot menu appears, use the arrow keys to

MATLAB - Install for Faculty and Students

  1. Knowledge Base
  2. Software and Application Support
to create a MathWorks Account using your @mnsu.edu email address Once you do that, you will be associated with our MATLAB license and will be able to download and activate the software on your personal computer and start using MATLAB Online from a web browser    Request Help

Digitizing Media

  1. Knowledge Base
  2. IT Professional Services
  3. Accessibility
, Accessible Technologies will contact you to finalize the details for your request. You are asked to provide the media (VHS, DVD, video files) to Accessible Technologies. Note: If you are using media

D2L Brightspace: Remove/Hide D2L Brightspace Courses with Inactivation

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
active ... Question I am not using all my D2L Brightspace courses - what can I do? How do I remove courses I am not using so students don't see them? Overview Instructors can inactivate and remove D2L

Remote Assistance Teamviewer

  1. Knowledge Base
  2. Software and Application Support
Use this article to get remote assistance through Teamviewer ... assistance ... Question How do I use remote assistance? What is TeamViewer? How do I download TeamViewer? Overview TeamViewer is the software we use to remotely connect to your PC to help solve tech issues

Adobe Asking for Sign-In on Windows PCS Before Opening PDFs

  1. Knowledge Base
  2. Software and Application Support
  3. Adobe
acrobat ... file, do the following:    Option 1: Sign into Adobe using your Adobe account Option 2: Switch the default application from Adobe Acrobat to Adobe Reader, which also opens PDFs but doesn’t

D2L Brightspace: Question Library

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
reuse within a course. How can I use the Question Library? As a best practice for storage, organization, and easy access, we recommend that you create all your questions using the Question Library

How to Connect to MavLABS

  1. Knowledge Base
  2. Software and Application Support
  3. MavAPPS/MavLABS
:  Click on Connect and the following dialogue box will pop up: On Windows computers:   (NOTE: ab1234cd is used as an example StarID) On Mac computers: Enter campus\Star ID

In-Call Functions & Features on Zoom Phone

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
Zoom Phone In-Call functions and features for mute, unmute, audio, add call, hold, transfer, record and more ... accessed by clicking the More icon. - Park: Park the call for another phone user to pick it up. - Invite to Meeting: Invite the call participant to a meeting by using the meeting ID