Changing Area Code for Zoom Phones

Overview

This article provides instructions for employees to update the area code on Zoom Phone. Zoom Phones use the 507 area code by default, allowing 7-digit dialing for local calls without entering an area code. Calls automatically assume the 507 area code.

If you routinely call a different area code, you can easily change your default setting.

Note: Once changed, calls to University extensions (389-xxxx) will require dialing 507 before the number.

How-To

1. Sign into the Minnesota State Zoom web portal (https://link.mnsu.edu/zoomphone) using your employee StarID credentials. 

2. On the left-side navigation menu, select Phone

3. On the top navigation bar, select Settings

4. Navigate to Area Code then select Set 

5. Enter a new 3-digit area code into the Area Code field that appears, then select Save

Outcome

After completing these steps, your Zoom Phone will automatically apply the new default area code. Any 7-digit numbers dialed will now assume this updated area code. If you changed it from 507, you must dial 507 before calling any on-campus extensions (389-xxxx).

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