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Hard Drive Full After Windows Reinstallation
Question
How do I remove Windows.old files from my computer?
Overview
In Windows Search Menu, search for Disk Cleanup
Select Clean up system files. The program will restart
Click
D2L Brightspace: About Discussions
]:
Group Discussions
D2L Brightspace: Create Small Group Discussions
D2L Brightspace: Editing Groups
Post & Reply
D2L Brightspace: Adjusting Discussions Reply Setting
D2L
Adobe Creative Cloud: How to Log in
the MinnState Microsoft ID system where you will use yourStarID@minnstate.edu (or yourStarID@go.minnstate.edu for student workers) and your StarID password. If you are signing in with a browser that is already authenticated, you might advance past this step without having to take any action.
Outlook - Import Rules
Question
How do I import rules to Outlook?
Overview
Steps to import Outlook rules (PC)
Click the File tab
Click Manage Rules & Alerts
Click Options
Click Import Rules
The
Outlook: Report Spam
Question
How do I report a spam or phishing email?
Overview
Microsoft Outlook for Windows
There are two ways to report a phishing/spam email in Microsoft Outlook for Windows
FlexSync Classroom: Start a Zoom Meeting
Question
How do I start a meeting in a FlexSync Classroom?
Overview
Prior to your meeting time you should have created a meeting space and shared the invitation to that meeting space with
What to Do if Your Computer is Infected with Malware
Question
My computer is infected. What do I do?
Overview
Update and run antivirus and anti-malware software to remove malware.
Reset passwords for commonly accessed services from a safe device.
Visit the IT Solutions Center if issues continue to occur with your device.
Dental Clinic Login
sign in using your StarID and password but there is an option to use the credentials below on the specialized computer software.
Username: dentlab
Password: dentrix
BitLocker Recovery Key Error
Question
My computer will not boot and says I need a recovery key, what can I do?
Overview
If you see a prompt similar to this, please contact the IT Solutions Center
Connect Smart Devices to Wi-Fi
Question
How can I connect my Amazon Alexa to the wifi on campus?
Overview
Most smart devices are unaware of enterprise wifi usernames and passwords and require a pre-shared key / password
Connect to Notes (iOS)
Question
How do I access my notes using my iPhone?
Overview
If you have previously configured your iOS device to connect to Office 365, you can access notes following the steps below. To
Force Quit on a Mac
force quit the application.
Click on the Apple menu and select Force Quit or press Command - Option - Esc.
Select the unresponsive app in the Force Quit window, then click Force Quit.
Request Help
D2L Brightspace: Add Feedback in Grades
Question
How do I add feedback to a grade item? How can I share personalized feedback with a student?
Overview
Note: If you have associated an Assignment, Discussion or Quiz to a grade item
VALT: StarID 500 error
This is an error that some people have received after changing their starid. A few things that help
https://valt.mnsu.edu
Clearing Browser Cache
Restarting computer
VALT admin checking
JSTOR: Library Software Login Issues
Question
I am unable to login to JStor, who can I contact?
Overview
Have user reset password first, wait a few minutes and then try again. If issues persists, please have user fill out a