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What is ManageEngine?

  1. Knowledge Base
  2. Software and Application Support
computer to restart, your computer will show you a notification in the bottom right-hand corner.  In the notification window  choose Restart Now or Postpone Restart, then click on Ok

Digitizing Media

  1. Knowledge Base
  2. IT Professional Services
  3. Accessibility
Instructors are increasingly dependent on a wide range of media to support instruction. If you have a video or audio clip we can help get it digitized and posted online, while assisting in performing

Verification for Microsoft Multi-Factor Authentication Not Sending

  1. Knowledge Base
  2. Email, Calendar, and Storage
Question What if I’m not getting the verification code sent to my mobile device? Overview If you are not receiving your verification code, it’s typically related to your mobile device and

Android MavMAIL Setup Native Mail App

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
  Navigate to your Accounts (or Accounts and backup, then Manage accounts) and press Add Account Select Email and press Office 365 NOTE: If you do not see an option for "Office 365", go into

Change Your Name, Preferred Name, and Email Address in MavMAIL and other Systems

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
Question How do I change my name or email address? Overview Faculty and Staff:  Changes to employee's official name, preferred name and/or email address are initiated through Human

D2L Brightspace: About Merged Courses

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question What is a grouped D2L Brightspace course? Why might I combine sections together into one course? Overview There are two ways courses can be created in D2L Brightspace

MavPRINT Mobile Printing

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
  3. MavPRINT
Question How do I print in from a browser on my laptop, tablet, or phone? Where is the MavPRINT mobile website? Overview How do I print from my Laptop? Login to the MavPRINT

ImageNow/Perceptive Content - Settings

  1. Knowledge Base
  2. IT Professional Services
Question What are the settings for ImageNow/Perceptive Content?  Overview Minnesota State University, Mankato uses the Perceptive Content software product to image, organize, and track

Downloading Mathematica on a Personal Computer

  1. Knowledge Base
  2. Software and Application Support
Question How do I download Mathematica on my personal device? Overview If you are looking to install Mathematica if you have the installers: Installing Mathematica on Windows for a

Emergency Notification

  1. Knowledge Base
  2. Network and Communication
Overview Emergency audio broadcast and text message used to communicate to campus clientele in event of an emergency situation. Audio broadcast of emergency notifications occur through telephones

Descriptive Video Services (DVS)

  1. Knowledge Base
  2. IT Professional Services
  3. Accessibility
Question How do I get help with Description Video Services (DVS)? Overview We currently have IT Solutions staff available to assist faculty in descriptive video services (DVS) - also known

D2L Brightspace: Set-up Follett ACCESS links in your course

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question What is Follett ACCESS? How do I set-up links in my D2L Brightspace course to provide student access to eBooks and other materials/activities? What is Follett ACCESS? Follett ACCESS

D2L Brightspace: Bongo Video Assignment

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question What is Video Assignment? What is Bongo? How do I use Video Assignment? Recommendation It is recommend to use Media Space for your video assessment needs. Media Space is our campus

Eduroam Frequently Asked Questions (FAQ)

  1. Knowledge Base
  2. Network and Communication
  3. eduroam
the international research and education community. For more information regarding this service, go to eduroam’s website. eduroam is the preferred Wi-Fi network for personally-owned and system-owned

StarID Password Reset

  1. Knowledge Base
  2. Accounts and Access
boxes and click Continue Enter your Social Security Number and select Continue If you have previously setup security questions, please enter your answers, or continue to the next step if you