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Dental Clinic
sign in using your StarID and password but there is an option to use the credentials below on the specialized computer software.
Username: dentlab
Password: dentrix
BitLocker Recovery Key Error
Question
My computer will not boot and says I need a recovery key, what can I do?
Overview
If you see a prompt similar to this, please contact the IT Solutions Center
Customer Requesting a SharePoint site
Overview
How does a customer request a SharePoint Site?
What information does IT need to create a SharePoint Site?
Resolution
If a customer would like a SharePoint site, please collect
Adobe - Log Out and Login to Resolve Sign-In Issues
Question
How can I resolve problems with signing in to use Adobe products?
Overview
Make certain you are logged out of Adobe through Adobe Creative Cloud. Find Adobe Creative Cloud in
Adobe Software Access for Students
created at www.adobe.com
If you wish to purchase Adobe Creative Cloud independently, check out their website for discounts here
NOTE: Only student workers, Faculty and Staff can request Adobe access through IT Solutions Center
Request Help
D2L Brightspace: Share an Award
Question
How do I share Awards from my course? How do I create a public link to share a Certificate? How do I download a digital Certificate from D2L Brightspace Awards?
Overview
Students
Hardware Standards and Replacement Cycles for State-Owned Computers
Windows Computers:
Microsoft or Dell
9th Generation Intel Processor (To run Windows 11)
8 GB of Ram
256 GB Hard Drive
New Windows Computer Purchases
Search For Dell Individual Drivers
Overview
This articles notes down the step-by-step procedure for searching and downloading individual dell drivers
Resolution
Navigate to Dell's website, http://www.dell.com/
Select
Office 365 Multi-factor Authentication Compatible Email Clients
2019 - Windows or Mac
Outlook 365 - Windows/Mac
Outlook 2016 - Windows or Mac
Outlook App - Android or iOS
Native Mail App - iOS 11 or later
Mac Mail - Mac OS 10.14 or later
Thunderbird 77.0b1 and later
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Microsoft Teams - Install
Question
How do I download Microsoft Teams?
Overview
Visit office.com and sign in with your StarID@go.minnstate.edu for students, or StarID@minnstate.edu for staff and StarID password
Log In to Scholarship Finder as a Reviewer or a Reference
Question
How do I log in to review scholarship applications in Scholarship Finder?
How do I log in to Scholarship Finder to provide a reference for a scholarship applicant?
Overview
Go
FlexSync Classroom: Start or Stop Recording
recording is in progress.
Tap the Stop Recording option to stop recording. The icon will turn gray when recording is stopped
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Become a Content Creator for Your Department in the Mav Life App
This article explains how to get set up with a Campus Cloud account to post on Mav Life as a department. ... Question
How do I get access to post content on Mav Life as a department? How do I become a Mav Life Content Contributor? How do I set up a Campus Cloud account?
Departments can post on
Turnitin: About Turnitin
Question
How do I set-up a Turnitin Similarity Report In D2L Brightspace? How to test submit papers or submit drafts for a Similarity Report to Turnitin without saving the paper to the Turnitin
Turnitin: Test submit or submit drafts to Turnitin in D2L Brightspace
Question
How to test submit papers or submit drafts for a Similarity Report to Turnitin without saving the paper to the Turnitin database?
Overview
NOTE: Before following these steps, you