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D2L Brightspace: Consistent Course NavBar and Homepage

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
, a decision was made by the Provost and exec team to create a standardized homepage and navbar experience for all students. Faculty no longer have access to change the navbar or course homepage in

Windows 10 System Updates

  1. Knowledge Base
  2. Software and Application Support
  3. Adobe
Question How can I check for system updates on my PC? Overview To check for latest system updates in your device follow the following procedures: Click the Gear icon in the Start menu

VALT 500 error

  1. Knowledge Base
  2. Software and Application Support
This is an error that some people have received after changing their starid. A few things that help https://valt.mnsu.edu Clearing Browser Cache Restarting computer VALT admin checking

No Logon Servers New Windows Computer

  1. Knowledge Base
  2. Accounts and Access
, it must be connected to Wi-Fi or connected to a network cable to authenticate that user.  After logging in that first time, a user profile is created and that password is saved so the computer can

D2L Brightspace: Add Feedback in Grades

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How do I add feedback to a grade item? How can I share personalized feedback with a student? Overview Note: If you have associated an Assignment, Discussion or Quiz to a grade item

Locating and Running VPN on Windows

  1. Knowledge Base
  2. Software and Application Support
screen   On a Windows machine, find the Cisco folder then click on Cisco.  Than click on Cisco AnyConnect Secure Mobility Client to open it If prompted for a Server, enter

Smart Devices on Wifi

  1. Knowledge Base
  2. Network and Communication
Question How can I connect my Amazon Alexa to the wifi on campus?  Overview  Most smart devices are unaware of enterprise wifi usernames and passwords and require a pre-shared key / password

Force Quit on a Mac

  1. Knowledge Base
  2. Software and Application Support
force quit the application. Click on the Apple menu and select Force Quit or press Command - Option - Esc. Select the unresponsive app in the Force Quit window, then click Force Quit.       Request Help

Dental Clinic

  1. Knowledge Base
  2. Teaching and Learning
sign in using your StarID and password but there is an option to use the credentials below on the specialized computer software. Username: dentlab Password: dentrix

BitLocker Recovery Key Error

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
Question My computer will not boot and says I need a recovery key, what can I do?  Overview If you see a prompt similar to this, please contact the IT Solutions Center

Customer Requesting a SharePoint site

  1. Knowledge Base
  2. Web Services
Overview How does a customer request a SharePoint Site? What information does IT need to create a SharePoint Site? Resolution If a customer would like a SharePoint site, please collect

Adobe - Log Out and Login to Resolve Sign-In Issues

  1. Knowledge Base
  2. Software and Application Support
  3. Adobe
Question How can I resolve problems with signing in to use Adobe products?  Overview Make certain you are logged out of Adobe through Adobe Creative Cloud. Find Adobe Creative Cloud in

Adobe Software Access for Students

  1. Knowledge Base
  2. Software and Application Support
  3. Adobe
created at www.adobe.com If you wish to purchase Adobe Creative Cloud independently, check out their website for discounts here   NOTE: Only student workers, Faculty and Staff can request Adobe access through IT Solutions Center   Request Help

D2L Brightspace: Share an Award

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How do I share Awards from my course? How do I create a public link to share a Certificate? How do I download a digital Certificate from D2L Brightspace Awards? Overview Students

D2L Brightspace: Student Quick Guide

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Minnesota State Mankato’s online portal for classes that allows students to stay connected with their coursework 24/7. It is a valuable learning tool for all students, including undergraduate, graduate