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D2L Brightspace: Adjusting Discussions Reply Setting

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How do I adjust the discussion settings on D2L Brightspace so that the original post is not automatically included in replies? Overview Navigate to https

Hard Drive Full After Windows Reinstallation

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
Question How do I remove Windows.old files from my computer? Overview In Windows Search Menu, search for Disk Cleanup Select Clean up system files. The program will restart Click

Request a New Shared Mailbox

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
Question How do I request a shared mailbox? Overview To request a new Shared Mailbox, please have a staff member submit the following information to IT Solutions Center  The 2 or 3

Qualtrics: View File Upload responses in Qualtrics

  1. Knowledge Base
  2. Teaching and Learning
Qualtrics Project that has the File Upload question. Click the Data & Analysis tab. Assure a Yes response to the File Upload question. Click the down arrow in the Actions column. Click View

FlexSync Classroom: Start a Zoom Meeting

  1. Knowledge Base
  2. Teaching and Learning
  3. FlexSync
Question How do I start a meeting in a FlexSync Classroom?  Overview Prior to your meeting time you should have created a meeting space and shared the invitation to that meeting space with

Outlook - Import Rules

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
Question How do I import rules to Outlook? Overview Steps to import Outlook rules (PC) Click the File tab Click Manage Rules & Alerts Click Options Click Import Rules The

Report Office 365 Spam

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
Question How do I report a spam or phishing email?  Overview Microsoft Outlook for Windows There are two ways to report a phishing/spam email in Microsoft Outlook for Windows

D2L Brightspace: About Discussions

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
]: Group Discussions D2L Brightspace: Create Small Group Discussions D2L Brightspace: Editing Groups Post & Reply D2L Brightspace: Adjusting Discussions Reply Setting D2L

Smart Devices on Wifi

  1. Knowledge Base
  2. Network and Communication
Question How can I connect my Amazon Alexa to the wifi on campus?  Overview  Most smart devices are unaware of enterprise wifi usernames and passwords and require a pre-shared key / password

Connect to Notes (iOS)

  1. Knowledge Base
  2. Software and Application Support
Question How do I access my notes using my iPhone?  Overview If you have previously configured your iOS device to connect to Office 365, you can access notes following the steps below. To

Force Quit on a Mac

  1. Knowledge Base
  2. Software and Application Support
force quit the application. Click on the Apple menu and select Force Quit or press Command - Option - Esc. Select the unresponsive app in the Force Quit window, then click Force Quit.       Request Help

Dental Clinic

  1. Knowledge Base
  2. Teaching and Learning
sign in using your StarID and password but there is an option to use the credentials below on the specialized computer software. Username: dentlab Password: dentrix

BitLocker Recovery Key Error

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
Question My computer will not boot and says I need a recovery key, what can I do?  Overview If you see a prompt similar to this, please contact the IT Solutions Center

Frozen Crestron touchpanel

  1. Knowledge Base
  2. Software and Application Support
touch-panel ... .     Disconnect the control cord. 3.     Re-connect the control cord. 4.     Wait for panel to boot. If the touchpad is a TSW-XXX model, follow the steps below: 1.     Hold base with one

D2L Brightspace: Consistent Course NavBar and Homepage

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
, a decision was made by the Provost and exec team to create a standardized homepage and navbar experience for all students. Faculty no longer have access to change the navbar or course homepage in