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Change Your Name, Preferred Name, and Email Address in MavMAIL and other Systems
Question
How do I change my name or email address?
Overview
Faculty and Staff:
Changes to employee's official name, preferred name and/or email address are initiated through Human
D2L Brightspace: Import Grades to eServices for Final Grade Posting
Question
How do I post my grades from D2L Brightspace directly to eServices?
Overview
Faculty have the option of importing final grades from D2L Brightspace for final official grade posting
Downloading Mathematica on a Personal Computer
Question
How do I download Mathematica on my personal device?
Overview
If you are looking to install Mathematica if you have the installers:
Installing Mathematica on Windows for a
Descriptive Video Services (DVS)
Question
How do I get help with Description Video Services (DVS)?
Overview
We currently have IT Solutions staff available to assist faculty in descriptive video services (DVS) - also known
D2L Brightspace: Set-up Follett ACCESS links in your course
Question
What is Follett ACCESS? How do I set-up links in my D2L Brightspace course to provide student access to eBooks and other materials/activities?
What is Follett ACCESS?
Follett ACCESS
D2L Brightspace: Share Announcements
Question
How do I share a D2L Brightspace announcement for an event or resource with all faculty in my department? How do you export and import an Announcement in D2L Brightspace?
Overview
Record Voice Greetings for Zoom Phone
Question
I want to record my own voice for a voicemail greeting, how can I do this? How do I record a greeting for a Common Area Phone? How can I record a voicemail greeting for a Call Queue
Outlook Errors Profile Removal
Question
What can I do if my Outlook profile is corrupted or having issues?
Overview
The following steps will guide you through removing your Outlook profile which should fix any of these
Guest Wi-Fi Access
Question
How can I access the wireless (Wi-Fi) network if I am visiting the campus? How do I access the Internet as a guest?
Overview
There are two options available for guest Wi-Fi service
Instructional Design Definition and Services Offered
Question
What is Instructional Design?
Why would I need an Instructional Designer?
How do I request Instructional Design assistance?
Overview
Instructional Design is a systematic
Multi-Factor Authentication - Self Enrollment for iOS phones
Question
How do I enroll in multi-factor authentication with my iOS device?
Overview
On your iPhone, navigate to the App Store
Tap the search tab in the bottom right and search
Connecting to eduroam with Windows 10/11
Question
How do I get eduroam to work?
How do I login to eduroam?
What Wi-Fi network should I use?
For more information please visit our Eduroam Page.
Overview
eduroam is the
Connecting to eduroam with iPhones
Question
How do I connect to eduroam from my iPhone? For more information please visit our Eduroam Page.
Overview
eduroam is the preferred secure Wi-Fi network for all students, faculty and
D2L Brightspace: Change Email Address
Question
How do I change my email address in D2L?
Overview
The D2L Brightspace email is automatically pulled in from the official Registrar's records. This is an automatic process and cannot
Adding and Managing Contacts
Question
How can I add an external contact or manage my contacts?
Overview
How to view the Contact Directory on Zoom App:
Sign in to the Zoom desktop client.
Click the