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D2L Brightspace: Data Requests

Question How do I get D2L Brightspace data? Overview Description of Service Category IT Solutions provides raw data from D2L Brightspace Data Hub. Requests may include faculty access to

Connecting to eduroam with macOS

Question How do I connect to eduroam from a Mac? For more information please visit our Eduroam Page. Overview eduroam is the preferred secure Wi-Fi network for all students, faculty and

Connecting to eduroam with Android

Question How do I connect to eduroam from an android phone or tablet? For more information please visit our eduroam Page. Overview eduroam is the preferred secure Wi-Fi network for all

Android MavMAIL Setup Native Mail App

Question How do I setup my Android device with MavMAIL? Overview Settings At a Glance Email Address: firstname.lastname@mnsu.edu Domain/username: Students, Alumni and

Multi-Factor Authentication - Automatic Enrollment

Question Have I been enrolled in MFA? How can I re-enroll now that my MFA has been reset by IT? Overview MNSU Multi-Factor Enrollment If you see the message below when logging into Office

Remote Connection to a Common Desktop using WorkMSU - Windows

Question How can I access ISRS when off campus? How can I access MavDISK when I'm at home? How can I use FileMaker Pro when I'm not on campus? What is WorkMSU? How do I connect to WorkMSU using

Captioning Media

Question Questions related to article here Overview Guidelines and information to submit your captioning request: Contact IT Solutions through one of the following: Self-Help

Using SMS (Text Messaging) on Zoom Phone App

Question How can I send a test message using my Zoom Phone Overview This is intended for Staff and Faculty Zoom Phone accounts Only. This is not for Student Zoom Accounts. NOTE: SMS

Remote Connection to a Common Desktop using WorkMSU - Macs

Question How can I access ISRS when off campus? How can I access MavDISK when I'm at home? How can I use FileMaker Pro when I'm not on campus? What is WorkMSU? How do I connect to WorkMSU using a

MavAPPS for Windows

Question How do I install the Citrix Workspace for use with MavAPPS on Windows? **MavAPPS is only available for Students and Faculty** Overview NOTE: MavAPPS is currently only

MavAPPS for Macs

Question How do I install or use MavAPPS? **MavAPPS is only available for Students and Faculty** Overview NOTE: MavAPPS is currently only available if you are on campus (Mankato

SMS (Text Messaging) FAQs on Zoom Phone

Frequently Asked Questions for Zoom Phone SMS Texting This is intended for Staff and Faculty Accounts Only. This is not for Student Zoom Accounts. *Please note that Minnesota State University

D2L Brightspace: Submit a request for third-party software integration

Question My publisher says their software integrates with D2L, how do I make that work? The online workbook I use says it does "grade sync" to D2L grades, how can I set that up? How do I

Shared Mailboxes Setup

Question How do I set up a shared mailbox? Overview Before you can access a shared email account (dept., project, etc) you will need to be given access. Please have a person that currently

Zoom Web Conferencing Solution

Question What should I use for web conferencing? Overview What is Zoom? Zoom is a web-based video conferencing tool with a local, desktop client and a mobile app that allows users to

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