Search 292 Results
Can't Find What You Are Looking For?
Sign In Now
You are currently not logged in and some search results only show up if you login.
You are currently not logged in and some search results only show up if you login.
How to Install Office 365 for Students, Faculty, and Staff
install ... Question
How do you download Office 365? How do you install Microsoft Office?
Overview
Using any browser, log into Mavmail at https://mavmail.mnsu.edu.
Replace YOUR StarID for StarID
MavAPPS for Macs
your account information. Enter mavapps.mnsu.edu and click on Add.
Note: Your email address will not work.
You should get a login prompt for the Citrix Workspace app. Enter your
How can I use LinkedIn Learning as a training tool? How do I switch to the Curator role in LinkedIn Learning
How to request the curator role in LinkedIn Learning ... Solutions and request "Curator access in LinkedIn Learning". You can also email itsolutionscenter@mnsu.edu for the same request.
Accessing MavDISK files using an Internet Web Browser
Question
How do I access MavDISK through a web browser?
Overview
Note: This method is great for uploading or downloading individual files to and from MavDISK. For uploading or accessing
Resolving Issues with Wi-Fi Connectivity in Academic Buildings (Non State-Owned Devices)
, proceed to step 5
Submit a ticket with the following details:
StarID, preferred email, and phone number
Include any other relevant information you know including what you have tried if possible. We will be in contact as soon as possible
MFA: Phone call verification fails, unblock incoming phone numbers (Zoom, Cell Phone)
not blocked. If this is blocked on your Cell Phone, unblock it there. If the call isn't arriving at Zoom, create a ticket to IT Solutions, stating that MFA phone numbers are being blocked by Zoom.
MFA Incoming Phone Number List:
+1 (866) 539 4191
+1 (855) 330 8653, and
+1 (877) 668 6536
Multi-factor Authentication FAQ – International travel with no cell service
Question
What if I don't have cell service while traveling internationally?
Overview
Install and configure the Microsoft Authenticator app on your cell phone prior to traveling
How to Check e911 Location for Zoom Phone
To verify your location, address and building information from your Yealink desk phone in the event of an emergency, dial 933 from your Yealink desk phone. ... accurate.
To test your location, dial 933 from your Yealink desk phone. The recording will go over details about your location, street address and building.
If the information is off, please open a ticket with IT.
Request Help
Check for Local Administrator Rights on Windows
Question
How do I tell if I am an administrator on my PC?
Overview
Select the Windows Start button, then select the account button, then select the Change Account Settings option as
FlexSync Classroom: How to Control your Camera
Source to make whatever you are projecting in the classroom be the bigger picture.
Tap Swap to Camera to make the room camera view the bigger picture. You can see these changes in the top right corner of your Zoom Touch Display.
Set Outbound Caller-ID on Zoom Phone
information. The default caller ID cannot be changed on the Zoom mobile app.
Zoom Web Portal
Log in to the Zoom web portal
In the left navigation menu, select Phone
Click the Settings tab
Set Voicemail Greeting
Question
How do I record my own voicemail greeting on Zoom Phone?
Overview
You can change your voicemail greeting for your Zoom Phone from a computer or a web browser on a mobile device
Customer Requesting a SharePoint site
the following information:
What is the purpose for the site?
Who will be the data owners for the site?
When permission changes are requested, the data owner(s) will be the only
MavPRINT Refund Request
misprint
Assign a task to Mark Wildt in systems management
If refund is approved, the student's MavPRINT balance should reflect the change in a few business day
Print costs are 5 cents per page for black and white and 40 cents per page for color print.
Request Help
Access to the Titanium Counseling Center Scheduling Software
Overview
This artcile depicts how to gain access to Titanium Counseling Center Scheduling Software.
Resolution
1. Submit a Service Request by sending an email to servicedesk@mnsu.edu