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Using the Johnson Alumni Room Projection
Instructions for connecting to the projectors and joining virtual meetings in the Johnson Alumni Room. ... Question
How do I connect to the projectors in the Johnson Alumni Room on campus?
Overview
Connect with HDMI Cable (Wallplate 1 or 2)
The Wallplate 1 and Wallplate 2 options are HDMI
Enrolling in Multi-Factor Authentication for iOS phones
Question
How do I enroll in multi-factor authentication with my iOS device?
Overview
On your iPhone, navigate to the App Store
Tap the search tab in the bottom right and search
Crestron: Frozen Touchpanel
How do I fix the touchpad in the class room, that isn't letting me click on things? ... touch-panel ... . Disconnect the control cord.
3. Re-connect the control cord.
4. Wait for panel to boot.
If the touchpad is a TSW-XXX model, follow the steps below:
1. Hold base with one
Connecting a Zoom Meeting to a HD Video Conferencing or Telepresence Classroom
Question
How do I connect a Zoom meeting to an HD video conferencing/Telepresence classroom?
Overview
1. Navigate to https://minnstate.zoom.us/profile
2. Click Sign in. Log in with
Troubleshooting WorkMSU.rdp Connection
Question
WorkMSU isn't working, how do I fix the issue?
Overview
If a user encounters issues when attempting to use WorkMSU, see troubleshooting below:
Connection Was Denied Error
Logging In to Qualtrics
Qualtrics homepage will load.
NOTE: This does not apply to the OERG/Psychology Department Qualtrics instance at our university.
Request Help
Upgrading PC to Windows 11
Please ensure you’ve backed up your bookmarks and files before you begin, as a precaution.
Although we’ve experienced no data loss in our testing, it’s always best to be safe. The upgrade process
Logging in to the D2L Brightspace Request Help Widget App
credentials (StarID@minnstate.edu) and follow the steps to sign in.
3. The Request Help widget will appear after sign in.
4. Sometimes you will see a "Fix Connection" to SharePoint
Missing Class Due to Illness
You will need to contact your instructors if you miss class due to illness. If you are employed at MSU, you should also contact your supervisor. If your illness is more serious (for example, requiring an extended hospital stay), you should contact Accessibility Resources.
Uploading Files to OneDrive
Question
How can I upload file into my OneDrive?
Overview
Log in to your OneDrive. Use YourStarID@minnstate.edu (employees) or YourStarID@go.minnstate.edu (students) and your StarID
Resetting the Vaddio Box to Fix
rack is on the teaching side of the station and might or might not be behind a door. The door to the technology rack should not be locked
Press the red lighted reset button on the
Printing to PDF File on Windows
your Documents or the Destop.
Click on Print to start the process of saving the PDF.
Note: You may see windows open and close as it creates the PDF.
Once the file is saved as a .PDF
Sending Computers to 7700 France
requirements.
How-To
All computers to and from 7700 France Location will be sent through intercampus mail
NOTE: They must fit in the blue plastic USPS bin
1. Update ticket with location
How to determine your StarID
Question
How can I look up my StarID if I don't know it or forgot it?
Answer
Your StarID is automatically created when you apply to the university or are hired as an employee. Activate your
Verifying Zoom Phone is Set to Ring
Question
My Zoom phone or desk phone is not ringing when someone calls me, what can I check?
Overview
Check your business hours in Zoom
Go to the Zoom webpage > Login with SSO