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Cannot Login to University Laptop

  1. Knowledge Base
  2. Accounts and Access
Question What to do when you cannot Log into University Laptop Overview Connect an Ethernet cable to laptop Login with your StarID and StarID password If that still does not work

Adobe Creative Cloud Account Request - Faculty/Staff

  1. Knowledge Base
  2. Software and Application Support
  3. Adobe
Process to request Adobe as a staff, faculty or student worker only ... password. This password will be different from your StarID password NOTE: If you had an existing license, you would need to log out of all Adobe Products and then sign back in with your

Access Power BI in the Cloud

  1. Knowledge Base
  2. Software and Application Support
Question How do I access to Power BI in the cloud?  Overview In a web browser, navigate to MavMAIL Login using your StarID and password. Students, Alumni and Emeriti: YourStarID

Request IT Solutions Print Materials

  1. Knowledge Base
  2. Network and Communication
While we try our best to accommodate all requests, fulfillment is based on our printing schedules and budget and may vary, especially for large requests. Please note that tech guides are updated and

Outlook - Setup Out of Office Replies

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
will need to turn off automatic replies manually Note: If you do not see Automatic Replies, use Rules and Alerts to set up your out-of-office message. On the Inside My Organization tab, type

Malware Removal - Personal Devices

  1. Knowledge Base
  2. Software and Application Support
Question I have malware on my computer, how do I remove it? Overview  NOTE: Free version of Malwarebytes cannot be used at MSU. If you have a state asset and think you may have malware on

Outlook Errors Profile Removal

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
errors. Click the Type here to search area located in the bottom left-hand corner of your screen Type Control Panel and click on the app to open. Choose Mail (32-bit) Note: If your view

Descriptive Video Services (DVS)

  1. Knowledge Base
  2. IT Professional Services
  3. Accessibility
request. You are asked to provide the media (VHS, DVD, YouTube, video file) and the transcript (if existing) to Accessible Technologies. Note: If you are using media that is owned by the

Digitizing Media

  1. Knowledge Base
  2. IT Professional Services
  3. Accessibility
, Accessible Technologies will contact you to finalize the details for your request. You are asked to provide the media (VHS, DVD, video files) to Accessible Technologies. Note: If you are using media

D2L Brightspace: MavPASS Leader or SCoT Observer Course Access

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
] [Year] [Title of course] [List section(s) of course] Note: Please indicate all sections you'd like the student enrolled in to assure full access to classlist. [Web address/URL of D2L Brightspace course home page]   Request Help

D2L Brightspace: Remove a course section from a grouped course and add a section to an already grouped course

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
, click the Allow button to grant permission to use SharePoint with your account. 2.c. If prompted, click the Fix the Connection link to Share Point. Remove a Section from a Grouped Course To

Captioning Media

  1. Knowledge Base
  2. IT Professional Services
  3. Accessibility
details for your request. You are asked to provide the media (VHS, DVD, video files) to Accessible Technologies. Note: If you are using media that is owned by the Minnesota State Mankato

D2L Brightspace: Submit a request for third-party software integration

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
agreement for Third Party Publisher Software use. Note: Integration requests take 2-3 weeks to several months depending on the time of year, projects already in the queue, responsiveness

Can't see Faculty side of E-Services

  1. Knowledge Base
  2. Accounts and Access
: https://eservices.minnstate.edu/faculty/public/secure/home/index?campusid=071  Login using your StarID and Password. If it connects, then you should be seeing the faculty side of e-services.

Find IP address on Mac OS

  1. Knowledge Base
  2. Network and Communication
 icon or use the View menu to select Network Inside Network Preferences, select either Ethernet (for wired connections) or Wi-Fi on the left side, and your IP address will be displayed in the middle Request Help