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How to Find a Lost iPhone

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
itself, i.e., iPad, Apple Watch. Note: You need to make sure that the Find My option is enabled in all your Apple Devices. Click here for the steps to enable the Find My option. There are different

Connecting to Krypton

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Krypton
: Right-click on My Computer. Click on Map a Network Drive.... Type \\krypton.mnsu.edu\starID in the folder field.  Note: Replace starID with your own starID. If you don't want

eduroam Wi-Fi Network: Connect with a Chromebook (Chrome OS)

  1. Knowledge Base
  2. Network and Communication
preference. This will not affect having to re-sign in for your Wi-Fi connection. It is only used for if you login to another StarID service on this computer while using the Chrome browser. Choose if

Resolving Issues with Wi-Fi Connectivity in Academic Buildings (Non State-Owned Devices)

  1. Knowledge Base
  2. Network and Communication
 the .exe file found in your downloads  Once the driver is installed, restart your computer If upon reboot this does not fix their wireless connectivity, the installation fails, or you

D2L Brightspace: Exporting Course Components

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How can I export course materials and components? How can I back-up my courses? How do I share courses with colleagues? Overview Note: If you wish to copy your course to a new

MavPRINT Check Balance

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
  3. MavPRINT
Question How can students check their MavPRINT Balance?  Overview NOTE: New to MavPRINT: Students are still allocated $20 for printing each semester through MavPRINT. Once this allocation

D2L Brightspace: Create an Analytic Rubric

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
: Levels are indicated by text only (e.g., "Exceeds", "Meets", "Does Not Yet Meet", etc.). No numerical values are associated with levels.  Points: Levels use text and point values (e.g., "Exceeds (100

Multi-Factor Authentication - Self Enrollment for iOS phones

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. MFA
verification option: Under what’s your preferred option? select Notify me through app or Use Verification code from app or token Notify me through app will send you an Approve/Deny request when

D2L Brightspace: Add a Teacher's Assistant or Co-Instructor

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
your request directly to the D2L Brightspace team in IT Solutions. NOTE: If the Co-Instructor or Teacher's Assistant is an officially listed Instructor of Record in the University Registration

Connect to VIA Wireless in a Classroom

  1. Knowledge Base
  2. Teaching and Learning
Sources option. 4. Note the information for Room Name and Code now displaying on the projector screen. You can also enter the Room Name in any web browser to download the VIA application. 5. Open

Respondus: Enable Respondus Monitor

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Brightspace course. Click the LockDown Browser tab You will see a LockDown Browser start page, click Continue to LockDown Browser. Note: Sometimes it takes several minutes for this page to

MNSU Mac Printers

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
  3. MavPRINT
server. If not, it is most likely set up to print direct to IP To add the print queue, click the + button at the bottom of the pane where the installed printers are listed to get the

Text Messages Sent By The University and Opt In/Out Procedures

  1. Knowledge Base
  2. Network and Communication
Select your Initials at the top right of the page Select Notifications in the drop-down menu Register or delete your mobile number under Contact methods   Request Help

Scholarship Finder: Logging in as a Reference or Reviewer

  1. Knowledge Base
  2. Accounts and Access
drop-down menu tap or click the desired role you would like to act under (e.g., “Reference” or “Reviewer”) (*Please note if you do not see the desired role in the drop-down menu, please contact the

How to Give Door Access with Access Manager

  1. Knowledge Base
  2. Software and Application Support
user you want to give access to. *Note* If the user already has access they will not come up in the search. 6. To give access you select the toggle by the users name to turn it on and make it