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Question I get an error message when trying to update my email signature. How do I change the email signature that is sent out in D2L Brightspace? Overview There is a known issue that causes

information-security ... Question How do I report a spam or phishing email?  Overview Microsoft Outlook for Windows There are two ways to report a phishing/spam email in Microsoft Outlook for Windows

Click Update and Security Click Check for updates. Once that is done, if there are any necessary updates, your computer will automatically install them You may have to repeat

Question How do I add random questions in my D2L Brightspace course quizzes? How can I give each student a unique, randomized quiz? Overview Use a Question Pool to provide each student with

Zoom App does not have a speed dial feature but it does have a similar feature that lets you quickly dial numbers you most common use. ... zoom-app ... Question How do I add a speed dial to the Zoom Soft Phone App?  Overview The Zoom soft Phone App does not have a speed dial feature but it does have a similar feature called starred contacts

Being part of a call queue allows you to opt-in or opt-out of receiving queue calls. ... opt-in ... Overview If you are part of a call queue and you want to receive calls for that queue, please opt-in to receive calls by following the directions below.  Resolution Open the Zoom App

Use this article to look up someone's number in the LDAP directory from the Yealink desk phone. ... Question How do I look up someone's number using the directory from the Yealink Desk Phone?  Overview If you wish to use the directory from the Yealink T46U desk phone, follow the steps

Question How do I reset my Krypton account password? Overview Open a web browser. Navigate to Campus Account Settings. Log in using your StarID and StarID password

Zoom allows you to set your personal emergency location if you are working remote. ... address ... Question How can I set my Emergency Address when I am working from home on Zoom Phone?  Overview NOTE: DO NOT change the Emergency Address:  If you have the Zoom App open and no

Zoom phone allows you to customize your voicemail greeting. ... Question How do I record my own voicemail greeting on Zoom Phone?  Overview You can change your voicemail greeting for your Zoom Phone from a computer or a web browser on a mobile device

asset-tag ... Question What to do when you cannot Log into University Laptop Overview Connect an Ethernet cable to laptop Login with your StarID and StarID password If that still does not work

Question How do I access MavApps from a chromebook or chrome device?   **MavAPPS is only available for Students and Faculty** Overview NOTE:  MavAPPS is currently only available if you

Block and manage calls on Zoom Phone ... Question I need to block a number that has been spamming me, how can I do that?  Overview This section covers how to block a call and how to manage blocked calls. Block a Call

internet ... Question How can I check the speed of my Internet? Overview Typically, slow VPN performance is caused by the customer's slow Internet connection. A minimum of 12 Mbps Internet connection is

Question WorkMSU isn't working, how do I fix the issue? Overview If a user encounters issues when attempting to use WorkMSU, see troubleshooting below:   Connection Was Denied Error