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Remote Desktop Direct Setup on Windows

  1. Knowledge Base
  2. Network and Communication
is a local Administrator for the on-campus Windows workstation: Click on the Start Button in the lower left corner Click on Settings (Gear Icon) Click on Accounts If you do not see

Perceptive Content / ImageNow Client Install

  1. Knowledge Base
  2. Software and Application Support
  3. Perceptive Content/Image Now
into the start menu or Control Panel search box.   Drag the slider up or down, depending on how often you want to be alerted. Drag the slider all the way down to the bottom to “Never Notify

D2L Brightspace: Grant Special Access and Extended Quiz Time Limit

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Access student after this date and time. Under the Availability section, Check Has Start Date and/or Has End Date and choose the date and time to add extended availability for this quiz and student

How to Install Office 365 for Students, Faculty, and Staff

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
minutes--you will find the programs among the other programs on your machine. In Windows 10, for example, you will find them in the Windows (Start) menu 9. If at any time during the installation

Change Multi-Factor Authentication to Microsoft Authenticator App

  1. Knowledge Base
  2. Accounts and Access
. Click “Add sign-in method” to start the process of setting up the Microsoft Authenticator app for your multi-factor authentication.    3. From the drop down menu, choose Authenticator App

What is ManageEngine?

  1. Knowledge Base
  2. Software and Application Support
require a restart, but it does require that Office products are closed.  You can choose to Skip the process or Start Now.  If you start the process you will want to keep any Microsoft Office applications

ImageNow/Perceptive Content - Settings

  1. Knowledge Base
  2. IT Professional Services
Content to work. Follow the steps below to adjust the settings.    Note: This only works when you are on-campus or on the Cisco AnyConnect VPN. Start Perceptive Content. On the top left of

Downloading Mathematica on a Personal Computer

  1. Knowledge Base
  2. Software and Application Support
software.  Starting on 11-7-2022 we have switched over to something called Single Sign On or SSO.  This removes the need for each year having to get a new activation code as you use your Office 365 login to

D2L Brightspace: Exporting Course Components

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
export has been started. You will receive a notification in the Update Alerts when it has completed" Click Done. Part 2: Download and Save File Note: It is important that you save the original

Check Voicemail on Zoom Phone

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
1 Play all voicemail messages starting with your new (unplayed) messages. 2 Record a voicemail greeting. The greeting will be added to your Zoom Phone audio

Warranty Help for Apple, Dell, Microsoft, and Consumer Priority Service

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
the start menu in the lower left corner Click on Settings or gear icon on the left side of the menu. Click on Systems. Click on About. This should display the serial number. Phone support

Installing and Running the Cisco VPN for Mac

  1. Knowledge Base
  2. Network and Communication
  3. VPN
, click on Start AnyConnect. Click on Download for macOS.   Note:  This page will detect your operating system.. Tip: For detailed instructions for your operating system, click the

Installing and Running the Cisco VPN for Windows

  1. Knowledge Base
  2. Network and Communication
  3. VPN
: Click on the Start button (windows flag icon) in the lower left corner. Type Software Center as this should search your computer.  If it locates it click on Software Center. Try and locate

Using Your Yealink Desk Phone for Zoom Meeting Audio (Companion Mode)

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
used with Zoom web meetings.  For example, when you are invited to a Zoom web meeting, your Yealink phone also rings and you have the option to start a Zoom web meeting (on your desktop or laptop

Eduroam Frequently Asked Questions (FAQ)

  1. Knowledge Base
  2. Network and Communication
  3. eduroam
eduroam. Then click the button GET STARTED - CONNECT TO EDUROAM. If you are at Minnesota State Mankato, you can connect to the "MavNET" or "MavGUEST" wireless networks to get an Internet connection to