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Microsoft Teams - Install
install ... Question
How do I download Microsoft Teams?
Overview
Visit office.com and sign in with your StarID@go.minnstate.edu for students, or StarID@minnstate.edu for staff and StarID password
SMS (Text Messaging) FAQs on Zoom Phone
Frequently Asked Questions for Zoom Phone SMS Texting
This is intended for Staff and Faculty Accounts Only. This is not for Student Zoom Accounts.
*Please note that Minnesota State University
Multi-Factor Authentication - Lost Smart Phone
email ... Question
I lost my smart phone. How do I verify my sign-in?
Overview
Sign-in to MavMAIL
On the Approve sign in request screen, click Sign in another way
Choose one of the other
Resolving Issues with Wi-Fi Connectivity in Academic Buildings (Non State-Owned Devices)
, proceed to step 5
Submit a ticket with the following details:
StarID, preferred email, and phone number
Include any other relevant information you know including what you have tried if possible. We will be in contact as soon as possible
Changing Your Multi-Factor Authentication Options
email ... Question
How do I change my multi-factor authentication method?
Overview
To change your multi-factor authentication (MFA) options, please click here
If you are unable to change your MFA
D2L Brightspace: Request merged/grouped courses
instructor ... Question
How do I add my classes to D2L Brightspace? How do I group multiple sections into one course? How do I combine my 400 and 500 level courses together in D2L Brightspace?
Overview
Outlook - Import Outlook Signature File and Quick Parts (Windows)
email ... Question
How do I import Outlook Signature File and Quick Parts?
Overview
Check to see if your Signature files are available to you in Outlook. The migration should have copied these over
Verification for Microsoft Multi-Factor Authentication Not Sending
email ... could be causing the problem, along with refreshing your device’s core components.
Verify your security information is correct
Check to make sure the security verification
Outlook - Import Contacts (Windows)
Question
How do I import contacts in Outlook?
Overview
Click Import Contacts from Outlook on Microsoft's support site.
Request Help
Back Up Outlook Rules (Windows)
rules listed here will be backed up, not just the selected rules
Click Export Rules
In the File name box, type the path and file name for the set of rules that you want to export (i.e
Captioning Media
: Explore online articles
Phone: (507) 389-6654
Email: itsolutionscenter@mnsu.edu
Self-Services: IT Solutions
Walk-In: IT Solutions Center, Wissink Hall 121 or the IT Solutions Kiosk located on
Guest Wi-Fi Access
setting up a wireless connection please contact the IT Solutions Center via one of the following methods:
Walk-in: lower level Centennial Student Union and 1st floor Memorial Library (near the MavPRINT stations)
Phone: 507.389.6654
Email: itsolutionscenter@mnsu.edu
Request a New Distribution List
email ... Question
How do I request a distribution list?
Overview
To request a new Distribution List, please have a staff member submit the following information to IT Solutions Center
Select 2
Request a New Shared Mailbox
Question
How do I request a shared mailbox?
Overview
To request a new Shared Mailbox, please have a staff member submit the following information to IT Solutions Center
The 2 or 3
OneDrive - Open a Shared Document
document has been shared with you
Click on the Open button in the body of the e-mail
You will be brought to a login page shown below. Type your StarID into the username field and click Next so